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Specific Expectations and Due Dates

Specific Expectations and Due Dates

Keys To The Shop : Equipping Coffee Shop Leaders · www.keystotheshop.com

May 19, 20229m 22s

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Show Notes

For some reason we tend to think people can read our minds. When we communicate generally but expect specific results we are setting ourselves and everyone else up for a lot of tension and confusion.

On today's Shift Break we will dive into the idea of communicating and resourcing your baristas and managers to fulfill specific expectations and using due dates to help give structure to directives and projects.

Related Episodes:

330 : Establishing Systems in Your Coffee Shop

Communicate, Duplicate, Repeat : Key habits that make information stick

301 : Hiring and Training for Excellence

025 : Mastering the Art of Training w/ Dave Stachowiak : Coaching, Leadership, education , and how to communicate your coffee and barista knowledge so it sticks

Blog: Good Communication is "For Here"

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