Shifting the Shadow Shift
Keys To The Shop : Equipping Coffee Shop Leaders · www.keystotheshop.com
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Show Notes
When we onboard new baristas we usually schedule them for a "Shadow Shift". he intent is that they are to learn the ropes, observe and absorb how things are done, which will help prepare them for work on the bar. That's the hope.
In reality it often turns out to be chaotic, stressful, and produces more confusion than clarity.
Today we will be discussing how to approach the shadow shift with what I call "Structured Shadow Shifts" and how they can deliver the amazing value for you and the new hire.
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