SHIFT BREAK! The Necessary Death of the Superstar Barista
Keys To The Shop : Equipping Coffee Shop Leaders · www.keystotheshop.com
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Show Notes
The search for a "superstar" barista seems to never die. It is a desire born from our tendency to attribute success and power to one person in-spite of the evidence around us that pretty obviously points to the opposite. But oh if we just hire a champion, a coffee person, a lightning rod of a personality, then all will be well!
Today on Shift Break we will be talking about why this idea should die a quick and unceremonious death, and in its place we need to build a system of collective accountability to high standards that, unlike the weak and faltering light of the superstar, equips our whole team and allows us to actually shine.
Related episodes:
SHIFT BREAK! With or Without Experience? Hiring the Best Baristas
Icing on the Cake: Competitions vs. the Shop
Curse of the Favorite Barista?
ATTENTION CAFE OWNERS w/ 2+ Years of running your brick and mortar....
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