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SHIFT BREAK! Don't Rush Your Customers

SHIFT BREAK! Don't Rush Your Customers

Keys To The Shop : Equipping Coffee Shop Leaders · www.keystotheshop.com

June 4, 202511m 49s

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Show Notes

In the busy cafe we tend to want to power through the work and in the process we rush the customer. The average cafe guest can feel as though they are simply being handled or herded instead of welcomed and served.

Today on Shift Break we are talking about how and why we need to fight against the urge to rush the customer and what it looks like to help them truly connect with and experience our unique offerings and hospitality.

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