PSL PSA : Using seasonal flavors to either alienate or bring together
Keys To The Shop : Equipping Coffee Shop Leaders · www.keystotheshop.com
September 20, 20189m 58s
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Show Notes
SHIFT BREAK #19 : Pumpkin spice everything! It's all too convenient to jump on the bandwagon of hating on this, and other, seasonal flavors that may feel to mass marketed for our taste. Today we talk about the best practices and mentality we should have when seasonal flavor expectations are hoisted upon us, and how to view them as a chance to further engage the community and enjoy things together. So grab a pumpkin spice latte and enjoy this episode!