People...not Objects
Keys To The Shop : Equipping Coffee Shop Leaders · www.keystotheshop.com
April 11, 20196m 6s
Audio is streamed directly from the publisher (traffic.libsyn.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
It's easy to write off someone and treat them in a way that dehumanizes for the sake of convenience. We tend to make ourselves out to be better, and others worse. Today we chat about treating people you work with in the cafe with like they are people...not objects.
*Stay tuned for next week's Shift Break as we talk about the problem with using regular staff to bring new people "up to speed" and my proposed solution.
www.keystotheshop.com/consulting