Keys To The Shop : Equipping Coffee Shop Leaders
1,157 episodes — Page 1 of 24
SHIFT BREAK! It's The Way You Say It: Tips For Improving How People Receive Your Words
Sep 7, 20269 min
624: Founder Friday! w/ Lindsay Wredge of 321 Coffee in Raleigh, NC
Sep 5, 202647 min
623: Coffee Content Overload! What Matters Most When Consuming Content Today
Sep 2, 202628 min
SHIFT BREAK! Don't Give Your Staff Invisible Targets
Aug 28, 202611 min
What are the Key Holder Coaching Groups?
Aug 26, 202612 min
622: Lifting Up Coffee Farmers w/ Ben Carlson of Long Miles Coffee!
Aug 25, 202655 min
SHIFT BREAK! What It Means To Have Integrity In Our Work
Aug 20, 202612 min
621: Managment, Supply Chain, and Building Great Teams w/ Ewelina Kania!
Aug 18, 202648 min
SHIFT BREAK! Challenge and Affirmation: Why You Need Both In Your Coffee Shopp
Aug 14, 20269 min
620: Creating Spaces For Joyful Hospitality w/ Mo Maravilla of Studio Tigre
Aug 10, 202653 min
Special! Interviews From Coffee Fest Chicago 2026! w/ Lan Ho (Fat Miilk), Miranda Haney (Barista Friend), Asia Vo (Loba Pastry and Coffee))
Aug 10, 202643 min
SHIFT BREAK! Walking Out Effective Leadership and Management
Aug 7, 202614 min
619: 4 Mindset Shifts Every Cafe Owners Needs
Aug 4, 202625 min
618: Founder Friday! w/ Tim Wendelboe | Oslo, Norway
Jul 31, 202657 min
SHIFT BREAK! Start Small
Jul 30, 20268 min
617: Kwame Christian On How To Take Big Swings in Your Career and Business
Jul 27, 202648 min
SHIFT BREAK! Are You Holding Your Business Back? Let it Grow!
Jul 22, 20268 min
616: How to Run a Boardgame Cafe w/ Kevin Kerkhof of Hitherto Coffee and Gaming Parlour!
Jul 21, 20261h 1m
SHIFT BREAK! Avoid Burnout By Serving Your Managers
Jul 15, 20268 min
615: The Key to Excellent Cafes, Sales, and Wholesale Support w/ Sam Lewontin!
Jul 15, 202651 min
SHIFT BREAK! The Best Strategy is Simplicity
Jul 9, 202611 min
614: 3 Areas to Prioritize for Your People's Success
Jul 7, 202627 min
SHIFT BREAK! Every Manager Should Have This Trait
Jul 2, 20269 min
613: Challenges and Opportunities in Changing the Industry w/ Writer Sarah Charles of Underscore Communication
Jun 30, 20261h 0m
SHIFT BREAK! Getting The Hint From Your Customers
Jun 25, 20269 min
612: Founder Friday! w/ Yaren Maya of Cafeto Cacao in Oaxaca, Mexico!
Jun 24, 202646 min
611: What Colin Harmon Knows About Growing Coffee Shops!
Jun 23, 20261h 3m
SHIFT BREAK! Are You Ready To Scale?
Jun 18, 202613 min
610: What People Love and Hate in a Coffee Shop |Research Results from Chicago Coffee Fest
Jun 16, 202635 min
SHIFT BREAK! Why You Need To Cross-Train Staff
Jun 11, 20267 min
609: Lessons On Running a True Community Space w/ Blew Kind of D'griot Cafe | Philadelphia, PA
Jun 9, 202651 min
SHIFT BREAK! Why It's Hard To Find Good Help These Days
Jun 4, 20269 min
608: The Best Behaviors for Building Resilient Cafe and Roastery w/ Tracy Allen of Brewed Behavior Consulting
Jun 2, 20261h 3m
Founder Friday! w/ Amos Gillespie of Wheelhouse Coffee, Kentville, Nova Scotia, CA
May 29, 202647 min
SHIFT BREAK! You're Only as Good as Your Worst Drink
May 28, 20266 min
605: What To Do When You've Been Promoted To Manager
May 26, 202639 min
SHIFT BREAK! Addressing "Bad Apples" On Your Staff
May 21, 202614 min
Special! Interviews From Coffee Fest NYC 2026! w/ Rachel Apple and Ivana Chan (Raise the Bar), Jeremy Lyman (Birch Coffee), Lauren Tran (Bahn by Lauren) OT
May 20, 202656 min
604: 5 Habits Holding You and Your Team Back
May 19, 202640 min
SHIFT BREAK! Why You Will Always Be A Small Coffee Shop
May 13, 20269 min
603: Innovation, Progress, and your Coffee Shop: Finding the Signal in the Noise
May 12, 202627 min
SHIFT BREAK! The Mindset of Working Clean
May 7, 202614 min
602: Renata Henderson | Cxffeeblack | Putting The Heart Back Into Coffee
May 5, 20261h 1m
SHIFT BREAK! "What's Next in Coffee"
Apr 30, 20269 min
601: Why Your Cafe Staff Meeting Might Be Doomed To Fail
Apr 28, 202627 min
600: Founder Friday w/ Sammy Piccolo of Prado Cafe | Vancouver, BC
Apr 24, 202655 min
SHIFT BREAK: Perspectives To Help Your Productivity
Apr 23, 202611 min
599: How To Raise Your Baseline Coffee Knowledge w/ Dylan Siemens | Head of Coffee Education at Cafe Imports
Apr 21, 202638 min
SHIFT BREAK! How To Keep Your Customers Excited
Apr 16, 202613 min
598: When To Quit
Apr 14, 202633 min