583: Unifying Teams Across Multiple Cafes
Keys To The Shop : Equipping Coffee Shop Leaders · www.keystotheshop.com
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Show Notes
When you have multiple cafes and a distributed staff, getting everyone on the same page in the operations can be very challenging. In fact, it happens to be the number one reason why businesses with 2+ locations start to see a downturn in quality of product, culture, and guest experience. Today on the show we will be answering a question from the KTTS listening audience about how to unify teams across multiple cafes. These tips come from a lot or personal experience doing things well and not so well, in addition to the lessons learned from our guests on the show and lessons learned through KTTS consulting.
- Your Standards
- Leadership Distribution
- Supporting Leadership
- Tracking and addressing issues with frequency and intention
- Communication and Accountability
- Meaningful all staff meetings
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