343 : Founder Friday! "Curated Edition" | Hospitality + Meeting People Where They Are

Keys To The Shop : Equipping Coffee Shop Leaders · www.keystotheshop.com

April 29, 20221h 0m

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Show Notes

Welcome to this special edition of the Founder Friday series! We have an incredible collection of interviews from some of the world's best coffee shop operators and entrepreneurs. Within each interview are gems of wisdom that help us move ourselves and the industry forward.

In this special edition of Founder Friday I went back into the archives to mine those gems from past guests around a specific topic, -hospitality and meeting people where they are.

Our industry of specialty coffee has worked hard to build itself up and now we see a mammoth effort to help welcome people into what we have built.

In this episode we will here form four past guests:

Matt Chitharanjan and Namrata Asthana of Blue Tokai Coffee Roasters in India
Dorian Bolden of Beyu Cafe in Durham, NC
Daniel Brown and Nephthaly Leonidas of Gilly Brew Bar in Stone Mountain, GA
Andrew Sinclair of Madlab Coffee in Los Angeles, CA

Each of these past Founder Friday guests brings a unique take and perspective on what goes in to hospitality and meeting people where they are. From accessible brewing, staff and self care - to friendly service encounters, values, and connecting beyond the transaction, I think this episode will deliver a concentrated dose of wisdom to help inspire us all.

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