2nd First Impression : Tips for Welcoming Customers Back
Keys To The Shop : Equipping Coffee Shop Leaders · www.keystotheshop.com
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Show Notes
As shops slowly start to open to customers there are a ton of things to keep in mind and manage. Many of those things we have covered through other episodes or interviews some of which are available below. This time I want to cover 3 things that will be crucial to get right to welcome back those customers and take advantage of this 2nd chance to make a first impression.
We will be talking about why cleanliness, clarity, and creativity are crucial to the success of your business and how to execute on them to make lasting impact.
Related Episodes:
- Elevating Cold Brew/Matt Bushman
- Coping w/ Corona using Emotional Intelligence w/ Andrea Hoban
- Harnessing your Emotions at Work
- 10 Essentials of a Barista Manual
- Working Clean
- Simple, Powerful, Hospitality
- SOPs
- 10 Reasons to Love the Customer
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