057 : SOPs FTW! : How to successfully create and use Standard Operating Procedures in your shop. We take you through the processes involved in making these procedures a part of
Keys To The Shop : Equipping Coffee Shop Leaders · www.keystotheshop.com
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Show Notes
SOPs FTW!
In order for any operation to be successful it needs to be supported by a set of well crafted Standard Operating Procedures or SOPs. In many a cafe there is a great need for more thorough, clear, and relevant communication around the daily tasks as things often get lost in translation and quality, as a result, is inconsistent. In this episode we walk you through the process of understanding, creating, instituting, and enforcing effective SOPs in your shop.
This was a topic requested by several listeners and I know, from my own experience with seeing SOPs in action, that this content will be very useful to effect positive change in your shop or to maintain a quality standard over the long haul.
ENJOY!
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