028 : Why it's OK to be the Boss w/ Bruce Tulgan : A guide for defining and fighting the under-management epidemic in your so you can be the manager your baristas, staff, and shop need.
Keys To The Shop : Equipping Coffee Shop Leaders · Chris Deferio with Bruce Tulgan
Audio is streamed directly from the publisher (traffic.libsyn.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Today we are talking with noted author, speaker, and researcher, Bruce Tulgan about his powerful book, "It's Ok to be the Boss". We talk about the myths that managers believe that lead to what Bruce calls "The Under-Management Epidemic" and the very practical and simple solutions we can employ to become a great boss, truly empower our people, gain clarity, and create a great work culture at your coffee bar.
This book has had a huge impact on me and I know you will also be impacted and pushed toward being a great boss. I hope this interview is on,y the beginning for you.
Enjoy!
LINKS:
RELATED/MENTIONED EPISODES:
KTTS 021: How to Leverage Your Performance Review
KTTS 003:Pete Licata:The role Of Mentorship in Specialty Coffee
Resources: www.keystotheshop.com