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Intelligent Kindness in Healthcare: A Radical Approach to the System We Need
Season 3 · Episode 47

Intelligent Kindness in Healthcare: A Radical Approach to the System We Need

How a culture of kindness strengthens teams, patient care, and the future of healthcare.

Katie's Leadership Lounge · Katie Q

March 16, 202522m 55s

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Show Notes

What if kindness wasn’t just a personal trait but a powerful force for transforming healthcare? I dive into Intelligent Kindness, a concept that shifts kindness from being seen as ‘soft’ to a strategic approach for stronger teams, better patient care, and a healthier system. From tackling self-doubt to building trust and therapeutic alliances, this episode offers a fresh perspective on why kindness—when applied intelligently—is anything but soft.

Links and Resources

5 qualities of high-impact healthcare leaders

Reforming the culture of healthcare: the case for intelligent kindness

Intelligent kindness in practice

Culture, kinship and intelligent kindness

An introduction into intelligent kindness

The Francis Inquiry Report

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