Episode 17 - Your Invoice IS a Contract for Auto Repair Shop Owners
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Show Notes
I really want to talk about the final aspect of invoicing. And I want you to realize it's a contract. Your invoice is a contract. Yes. You're going to get paid. Yes. You're going to have parts and labor on there, but you want to make sure it's complete. You want to make sure it's telling a story. In other words, what was the customer's concern? What was the cause? What was the correction? Was it confirmed? What are any consequences for any declined work documented? Are we making them aware of those consequences? Follow along to make sure all your i's are dotted and t's are crossed!