169-The Power of Sticking with Observations
We think it can't be emphasized enough... the power of using observations when in conflict as opposed to evaluations and thoughts. In this episode, Dr. B and Heather draw the connection between using observations and keeping people safe in conversations, especially heated ones. Basically, getting clear on the observations is "step 1" in the process; it's that important.
It's All About Connection! NVC With Dr. B!
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Show Notes
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