EP088 – How one person can build a scalable MSP with outsourcing and a clear strategy with Alex Stanier
It's a Numbers Game · The MSP Finance Team
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Show Notes
In this episode, the Adam and Daniel welcome Alex, an inspiring one-person MSP, to discuss his unique journey. The conversation covers his experience working in various IT roles, including his time at BBC and the 2012 Olympics broadcast team. Alex shares his decision to avoid hiring staff and instead leverage outsourced services, describing his model'. They discuss the nuances of managing small to medium-sized enterprises (SMEs) without servers, focusing on client resilience and immediate support solutions. Additionally, Alex sheds light on his networking strategies, particularly through BNI (Business Network International), and emphasises the importance of building quality referral relationships. The conversation shifts to the debate on artificial vs. actual intelligence, where Alex gives his perspective on ChatGPT and Microsoft recent innovations in AI. Finally, Alex shares a unique, offbeat request related to his work with coal power station ash waste and its applications. The episode provides invaluable insights into creating a sustainably successful one-person MSP and navigating the evolving AI landscape.
00:00 Welcome and Introduction
00:05 Meeting at Tech Tribe
00:25 Inspiration Behind London Tech Tribe
00:45 Today's Topics: AI vs Actual Intelligence
00:58 Alex's Business Journey
02:52 The Catalyst: Outsourcing IT Helpdesk
04:17 Focus on Small Clients and Resilience
05:33 The Importance of 24/7 IT Helpdesk
07:01 Running a One-Person MSP
08:48 Field Service and Onsite Needs
14:15 Marketing and New Business Strategies
16:07 BNI: A Pillar of Growth
17:48 The Importance of Networking Groups
18:48 Strategies for Effective Networking
20:40 Building Quality Relationships
22:50 Artificial Intelligence vs. Actual Intelligence
24:54 Microsoft's AI Integration
29:44 Opportunities in AI for MSPs
34:09 Concluding Thoughts and Shameless Plugs
Connect with Alex Stanier on LinkedIn by clicking here – https://www.linkedin.com/in/astanier/
Connect with Daniel Welling on LinkedIn by clicking here – https://www.linkedin.com/in/daniel-welling-54659715/
Connect with Adam Morris on LinkedIn by clicking here – linkedin.com/in/adamcmorris
Visit The MSP Finance Team website, simply click here – https://www.mspfinanceteam.com/
We look forward to catching up with you on the next one. Stay tuned!