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Show Notes
In this episode we continue the series on Customer Journey and look at departure and how that flows for your client.
- Checking in with them on their happy level at the end of their service
- Aftercare and homecare with professional recommendations
- Rebooking and payment with simplicity and ease
- Valuing their visit and asking for feedback
These elements are major factors in the experience they take away with them and will be part of what makes them want to reconnect.