
Why The Customer Experience Is All-Important To A Business
Inside Strategic Coach: Connecting Entrepreneurs With What Really Matters
May 8, 201720m 58s
Audio is streamed directly from the publisher (media.blubrry.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Efficiency isn’t enough. A business’s bottom line will suffer if the customer experience isn’t both impressive and consistent. In this episode, Dan Sullivan and Shannon Waller explain the importance of not letting “backstage” activities peek through to customer experience.