Why Banks Find It Hard to Tackle Authorized Fraud
Fifth Third Bank's Bradley Haacke on Challenges of Detecting, Responding to Scams
January 5, 2023
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About this episode
Authorized payment scams are on the rise, and banking regulators are putting pressure on financial institutions to do more to protect customers. The biggest challenge is that the customers are driving the process, says Bradley Haacke, vice president and financial crimes director at Fifth Third Bank.