HR Leader Podcast Network

Learning and development (L&D) is an area that is increasingly seeing more investment from companies across the board. However, in challenging economic times, it can be easy for business decision-makers to push L&D to the side – despite trying times, this will be a mistake. In this episode of The HR Leader Podcast, host Jack Campbell speaks with Women Rising founder and chief executive Megan Dalla-Camina about the increases being seen in learning and development initiatives, why it is so dangerous for companies to put L&D on the backburner, whether there are fiscally prudent options for L&D, the broader benefits that come from making proper investments, and how critical such training is for the next generation of professionals. Dalla-Camina also delves into the imperative for proper and effective training policies, the place for mentorship in L&D, the "dip" in mentorship opportunities for women in the workplace, how workers can seek out mentors in the current climate, developing women into next-generation leaders, how individuals can take matters into their own hands, and why much more work is needed to better support staff by way of L&D.

With board and C-suite executives increasingly demanding action on diversity, equity, and inclusion (DEI) initiatives, businesses and their HR teams have no choice but to ensure better integration across the board. In this episode of The HR Leader podcast, host Jack Campbell speaks with Gartner HR Advisory senior principal Jasleen Kaur about how businesses and organisations are increasingly focused on getting DEI right, embedding it into recruitment, workforce planning, and overall talent management, what better integration of DEI looks like across the business, and why it is so beneficial to integrate DEI into workforce planning. Kaur also delves into the nexus between DEI and addressing talent shortages, addressing the shortfalls on DEI in certain businesses, why DEI needs to be at the forefront of decision making, overcoming various challenges, and whether data analytics will be crucial in promoting DEI moving forward.

Nothing pisses off employees more than issues with their pay cheques. Getting this right is absolutely essential for businesses – thankfully, there are practical ways to get on top of it. In this episode of The HR Leader podcast, host Jack Campbell is joined by Rippling vice president and head of Asia Matt Loop to discuss why businesses are getting payroll wrong on multiple fronts, the need to consolidate tech, the need for better workplace training, the Closing Loopholes legislation, and avoiding accidental payroll errors. Loop also delves into the consequences of making mistakes with payroll, being proactive rather than reactive in preventing issues, keeping up with prescribed changes, getting payroll right against the backdrop of the cost-of-living crisis, managing payroll in a global business, practical steps to take, and improving the wellbeing of your business.

When workers look back on their careers, they remember roles they held both for the good and bad managers they served under. If businesses take the time to properly develop those with managerial responsibilities, not only will those managers become better leaders, but the business will also see more substantive returns on investment. In this episode of The HR Leader, host Jack Campbell is joined by Florida-based "HR Lady", Wendy Sellers, to discuss the importance of developing management internally rather than seeking external talent, how PD gets overlooked by businesses, the differences between a manager and a leader, the flow-on effects for businesses that invest in leadership, and the need for more holistic approaches to developing managers. Sellers also delves into how smaller businesses can meaningfully dedicate time and resources to such matters, how leaders can be HR-minded, managing the juggle of leadership training, staying up to date with relevant legislation, the ever-increasing need for good communication, and motivating employees suffering from burnout.

People living with attention deficit hyperactivity disorder (ADHD) are often prone to restlessness, get easily distracted, and can be impulsive. For leaders who want to remain supportive and get the most out of employees, building a safe and inclusive environment for all should be top of mind. Skye Waterson, founder of Unconventional Organisation, joins The HR Leader to share her experiences living with ADHD and discuss how workplaces must be proactive in policies if they're to remain inclusive. ADHD is a neurological disorder affecting 6 to 10 per cent of Australian children and adolescents and 2 to 6 per cent of adults, driving home just how common it can be. Waterson outlines just how beneficial flexible working arrangements can be for employees with ADHD. The pandemic paved the way for these practices, which she says has been extremely helpful in promoting engagement and productivity. Creating a neurodiverse-friendly environment isn't just beneficial for the individual. It can help workplaces to unlock their true potential by allowing people to do their best. However, it isn't a one-size-fits-all strategy, and care must be taken to consider what that means to each neurodiverse worker. Waterson explains a variety of implementations that can be used to support workers with differences, but providing true comfort requires ears to the ground.

Driving growth should be on every leader's mind, however, with the uneasiness of the modern workforce and the challenges that come with that, leveraging growth can be difficult. Helping to break down these barriers is Damien Andreasen, HiBob's vice president APJ. In this episode of The HR Leader, he reflects on his experiences in building high-performing work teams, both during his time at HiBob and in previous roles. Continuous development and upskilling have only become more important as tech advancements require teams to be educated and up to date on digitally evolving processes. However, there is a clear opportunity, says Andreasen, as this tech can facilitate effective growth. Purpose, culture, and engagement are crucial aspects of business that are becoming increasingly important considerations for candidates, with Andreasen noting that these components can be utilised to drive performance. Also under discussion is the importance of communication, and how processes can break down when lines of communication aren't upheld. Andreasen touches on his experiences at both start-ups and large organisations, and how many themes overlap, no matter the size of the company. For leaders looking to drive growth, he says that a vision needs to be established, and that vision needs to be clearly communicated as early as the hiring process. One major challenge in the modern workforce is the multigenerational cohort of employees. Rather than seeing this as a challenge, it should be seen as an opportunity, as these differences can create diversity of thought, which can drive creativity and innovation.

There are plenty of variables that all play a part in influencing the job market. With so many outside influences, the state of recruitment is, unsurprisingly, very unpredictable. In this episode of The HR Leader, Jas Singh, managing director of SKL, dives into the current trends in the recruitment market, outlining the shifting dynamics in employer-employee relationships and strategies for jobseekers and employers alike. According to Singh, the market is transitioning from the 2023 trend where there was a high demand for employees. It is neither entirely an employer's market nor an employee's market but rather a balanced scenario. Companies are now more cautious, aiming for sustainable long-term productivity instead of panic hiring, which was common post-COVID-19. With this in mind, Singh urges candidates to showcase flexibility. Upskilling and staying updated with the latest technology trends are crucial in the modern workforce but should be balanced with personality, as these considerations make for an attractive candidate. The episode also touches on bias in recruitment. Bias is inherent in all humans, often unconscious, and can impact hiring decisions. Companies need to be aware of and address these biases, whether an SME or a large multinational company.

The modern workforce, in the offset of the pandemic, has caused an immense rise in remote and hybrid working. While processes have certainly changed, employee wellbeing shouldn't take a hit as a consequence. In this episode of The HR Leader, oVice's chief human resource officer, Megan Reed, delves into the crucial yet often disregarded world of employee wellbeing in remote working models. Reed outlines just how imperative communication and connection are in upholding healthy work environments, especially in remote and hybrid work settings. The conversation also touches on the duty of care that employers have and how this doesn't end just because you can't see your employees. Isolation and loneliness can occur as a result of these working models, which can be mitigated through effective communication and connection. The challenges and opportunities presented by remote and hybrid work models are ever-present. However, companies like oVice are innovating to meet these demands. As the workforce continues to evolve, the lessons shared in this discussion can assist leaders seeking to navigate the complexities of managing wellbeing and fostering a positive company culture in a remote-first world.

The evolving role of human resources in the modern workplace should not be understated. Technology can help to propel this change. Dimitri Boylan, founder and chief executive of Avature, joins The HR Leader to share invaluable insights into the future of HR strategy and the pivotal role technology plays in shaping it. The discussion touches on the increasing integration of HR into strategic planning, a trend that has gained momentum, particularly in the wake of the COVID-19 pandemic. Boylan points out that the pandemic served as a catalyst, propelling HR professionals to the forefront of executive decision making, largely due to the human-centric crises it triggered. This shift underscores the growing recognition of HR's strategic value beyond its traditional administrative functions. The conversation then delves into the implications of remote work policies, which remain a topic of ongoing debate among companies. Boylan argues that the uncertainty surrounding work policies continues to keep HR in crucial conversations at the C-suite level, highlighting the need for HR to adapt to its newfound strategic role. HR has a critical relationship with technology, especially as the workforce undergoes digital transformation. Boylan emphasises the importance of a robust partnership between HR and IT departments to navigate these challenges effectively. Similarly, artificial intelligence (AI) is of key concern as the workforce approaches this tech with cautious optimism. While acknowledging the potential of AI to transform various HR functions, such as recruiting and talent management, he also highlights the ethical considerations and potential biases that come with AI deployment.

The passage of legislation allowing for a right to disconnect for Australian workers provides business owners across the country an opportunity to challenge the paradigms they hold around flexible working and design a workplace that works for their employees and fosters productivity, argues one director. In this episode of The Boutique Lawyer Show, from HR Leader's sister brand, Lawyers Weekly, host Jerome Doraisamy welcomes in house nous director Natasha Hannah to discuss what is meant by the term "right to disconnect", whether and how organisations are responding to the passage of its legislation, the concerns that employers have, and hurdles to be overcome in the new environment. Hannah also details the contractual and policy changes that small-business owners will have to undertake, the various conversations that should be had both with one's staff members and a company's clients, how to navigate those conversations and textual changes, designing a workplace accordingly, striking the right balance with generational attitudes and business needs, undertaking such changes against the backdrop of other firm concerns, and seeing the new legislation as a business opportunity.

The vital yet often under-discussed realm of work health and safety is a must-know for employers and employees. Education and clarity in this area help protect people in the workplace and avoid legal issues. In this episode of The HR Leader, Kerry Kingham, chief executive of the Chooze Shop, sheds light on the multifaceted nature of workplace safety, its integration into organisational culture, and the evolving challenges in the era of remote and hybrid work. Kingham emphasises the foundational role of work health and safety (WHS) in establishing a company's culture and standards. Unfortunately, WHS often goes unnoticed until a crisis unfolds. The alignment of WHS policies with an organisation's vision, mission, and values not only reinforces safety standards but also fosters a culture of care and responsibility. She also points out the necessity of regular reskilling and upskilling to keep pace with evolving safety standards and risks. Moreover, the legal and compliance landscapes have become increasingly stringent, with negligence in WHS potentially leading to severe consequences. The remote and hybrid work models can sow confusion with WHS, as it's unclear where responsibility lies. Kingham stresses the extension of WHS responsibilities into the home office, challenging traditional boundaries of workplace safety.

Emotional fitness is the key to navigating tricky situations at work. With the landscape of work constantly evolving, understanding and adapting to change has never been more crucial. Emotional fitness expert Joe Pane delves into these themes in this episode of The HR Leader. Emotional fitness, as Pane describes, is fundamentally about our relationship with uncertainty. It's this relationship that dictates not only our personal growth but also our professional development. The workplace, a hub of constant change, serves as a prime arena for exercising emotional fitness. From promotions and team changes to new leadership dynamics, employees face uncertainty at every turn. Pane emphasises that growth, a perpetual need of the human condition, is inherently tied to our ability to navigate these uncertainties effectively. Uncertainty, according to Pane, is a fabric of life and a precursor to growth. This concept challenges the traditional view of uncertainty as an obstacle. Instead, Pane suggests that embracing uncertainty is essential for development, both personally and professionally. The idea that uncertainty never truly goes away but can be managed more effectively through emotional fitness offers a fresh perspective on career progression and personal development.

The recruitment market has seen a chaotic and tense couple of years. Various factors have caused a skills shortage and trends like quiet quitting and the Great Resignation, to name a few. To discuss the future of the recruitment market, Jesse Shah, nrol's director, joins The HR Leader. The conversation touches on the current state of recruitment and what can be expected in the coming years. As we conclude the first quarter of 2024, Shah reflects on the noticeable uptick in recruitment activities compared to the previous year. This surge in hiring activities is good news for candidates; however, it creates harsh competition for employers. Salaries, undoubtedly, remain a significant factor influencing job changes. However, Shah underscores the growing importance of workplace culture and mental health considerations. The stress of being under-resourced and overworked has led candidates to value organisations that offer a better work/life balance alongside competitive pay. Addressing the gender disparity in the workplace, Shah acknowledges the impact of recent reporting by the Workplace Gender Equality Agency. While the full effects of these reports are yet to be seen in recruitment practices, there's an awareness and questioning of pay disparities among candidates. This awareness could potentially drive businesses to reassess their compensation structures to retain and attract top female talent.

Businesses have the sway to enact real change. More and more organisations are leveraging this and entering the activism space. Lucy Piper, director at Work for Climate, joined The HR Leader to delve into the increasingly pertinent topic of business activism and why it's crucial in the modern workforce. The episode discusses the evolving role of companies in fostering a culture where employee activism, particularly around climate issues, is not just welcomed but encouraged. Creating a space for employee-led initiatives and discussions on shared values is crucial. This approach not only nurtures a culture of engagement and ownership among employees but also aligns with the broader expectation for businesses to play a proactive role in societal issues. Gone are the days when employees were expected to leave their personal values and concerns at the door. This change has led to a more values-driven workforce. Piper points out that this shift is about more than just individual or collective activism within the workforce. It's about companies re-evaluating their core values and the legacy they wish to leave. It's a call to action for businesses to align their operations and strategies with a more sustainable, equitable, and resilient vision of the future.

Building a thriving workplace takes time and effort. Data analytics and psychometric testing can make this process easier, particularly at scale. Integrating these processes into everyday practices can foster and propel healthy workforce development and productivity. In this episode of The HR Leader, Alex Bond, Director at PBC Hogan, delves into the multifaceted world of building effective workplaces through building effective leaders. The conversation sheds light on the ever-evolving landscape of workplace dynamics, emphasising the pivotal role of trust, leadership, and data analytics. At the heart of the discussion is the transformative potential of objective behavioural insights and data analytics in leadership development and organisational performance. We discuss in detail how PBC Hogan leverages psychometric testing and data analytics to create a holistic understanding of leadership capabilities and aligning development interventions with organisational strategy. By establishing baselines and measuring progress, organisations can make informed decisions and foster leadership that propels the organisation forward. Finally, we consider the concept of trust, deemed a cornerstone in successful workplace relationships and highlight how trust underpins team performance, and fosters an environment conducive to vulnerability, learning, and positive behaviours, ultimately supporting performance.

Nurturing the next generation of leaders is critical if businesses want to remain competitive in the future of work. In this episode of The HR Leader, Sonia McDonald, chief executive and founder of Leadership HQ, shares her invaluable insights on the importance of promoting future leaders and how current leaders play a role in preparing for a sustainable future through developing the leadership skills of younger employees. According to McDonald, the emerging generations are showing an unprecedented eagerness to learn and grow, making it a good time for organisations to focus on developing their leadership potential. This generation is not just looking to climb the corporate ladder – they are driven by a desire to make meaningful changes in the world. McDonald believes that by equipping them with essential human and leadership skills today, we are paving the way for a brighter future for our communities, organisations, and the planet. However, McDonald points out a significant challenge: the pressure of leadership. She argues that while this pressure is substantial, it is both an honour and a responsibility, and she is confident that the younger generations are more than capable of rising to the occasion.

There are so many amazingly successful women in the finance industry, but only a small number have a strong brand and online presence in this traditionally male-dominated industry. As we celebrate International Women's Day, we want to help more women raise their profile and showcase the incredible professionals in this space. In this episode, partnered by Mortgage Choice (part of the REA Group), we're picking the brain of its executive manager, corporate communications, events & franchise marketing, Sally Chadwick, to find out: How to build a brand presence. The benefits of having a strong brand presence. Top tips to help you get started today. And much more!

International Women's Day is here (8 March), and employers should use the opportunity to recognise the power they have to incite change. In this episode, Angela Coble, the client group technology officer and gender ERG executive sponsor at Accenture Australia, joins The HR Leader. The dialogue is timely, as it aligns with the approach of International Women's Day. Coble delves into the crucial themes of the year, focusing on investing in women to accelerate progress and inspire inclusion. Her insights shed light on the necessity of a holistic approach to creating an inclusive environment for women across the workplace and society. The discussion underscores the importance of economic empowerment for women, a topic Coble is passionate about. The conversation also touches upon the recent gender pay gap reporting launch, a move Coble views as a positive step towards transparency and equality in the workplace. As the discussion continues, Coble highlights how employers have the power to enact real change in regard to gender equality. Society is often a mirror of the workplace, and vice versa, driving home just how important empowerment in the workplace is.

Psychosocial risks have been circulating in workplace discussions over the past year quite heavily, and for good reason. They refer to hazards that can harm mental wellbeing, so clearly, it is a critical area that requires attention. In this episode of The HR Leader, Vanessa Fudge, founder and chief executive of Leading Well, sheds light on psychosocial risks. The conversation not only unpacks the essence and implications of these risks but also ventures into the evolving responsibilities of leaders in creating healthier work environments. These hazards, while sometimes physical, predominantly affect the mental wellbeing and overall health of employees. The discussion underscores the legal and moral duty of care leaders have towards mitigating these risks, highlighting the necessity of fostering a conducive and healthy workplace. Vanessa points out that while training and awareness are crucial, they alone are insufficient to address the complexities of psychosocial risks. The real challenge lies in integrating these learnings into the structural and strategic fabric of organisations. The conversation also touches upon the new legislation being rolled out across Australia, emphasising the urgent need for leaders to familiarise themselves with these guidelines.

Using humour at work isn't about showing off your "tight five"; it's about making the effort. David Crisante, founder of Sydney Comedy School, sits down on the latest episode of The HR Leader to share what he has learnt about workplace communication from a career spanning diplomacy, journalism, and, of course, comedy. David stresses the importance of so-called "water cooler talk". He explains what an employer is really saying when they engage in small talk, why it matters, and how it can contribute to a happier, more productive workplace. The topics might be "small", but their ramifications are anything but. The podcast also covers the "vital" importance of public speaking as a boss. Often, it is the things we overlook that really make a great speech. "When we're good at public speaking … what we're saying verbally and what we're saying physically is in alignment," David said. Throughout, the case was made for humour in workplace communication. Increasingly, it is seen as a risk to be avoided, but this kind of thinking overlooks the fact workplace relationships are relationships nonetheless. "You can't make somebody laugh if you're not a clear communicator," he said.

There are a variety of trends shaping the business landscape in 2024. Not all of them are positive, however, and keeping your ear to the ground can help in avoiding unfair situations. Sue Parker, a career strategist, communication expert, and the owner of DARE Group Australia, discusses some of these themes in this episode of The HR Leader. Sue uncovers the often-murky waters of salaries, the phenomenon of ghosting, and the contentious issue of being "overqualified". She challenges the longstanding practice of salary determination based on experience and criticises the lack of clarity and integrity in such an approach. Sue's stance is clear: a role should have a fair salary band that aligns with its purpose and the problems it aims to solve, irrespective of the candidate's experience. The discussion also touches upon ghosting, a term that refers to the lack of communication between recruiters and candidates during the hiring process. Sue describes it as putting your head in a bucket and refusing to communicate, highlighting the frustration it causes. Sue takes issue with the term overqualified, which she sees as a smokescreen for ageism, fear, and insecurity. It is often used as an excuse to dismiss candidates, particularly older ones, without addressing the real reasons for their non-selection. According to Sue, this term masks a deeper issue of emotional intelligence and the ability to engage in honest, quality-driven communication.

As businesses resume travel activities in the post-pandemic world, the landscape of corporate travel has significantly evolved. In this episode of The HR Leader, Rodger Cook, general manager of global security services at World Travel Protection, delves into the intricacies of business travel. With costs soaring and risks constantly evolving, leaders must put their best foot forward to ensure their workforce remains safe and secure in business travel. Rodger's extensive travel experience has been pivotal in understanding the needs of businesses when they send employees abroad. He emphasises the importance of duty of care, ensuring companies are well informed about the risks associated with travel and how to mitigate them effectively. He also discusses the benefit of transferable skills, as his experience boasts diversity in professions. Such transferable skills are becoming increasingly crucial as companies face talent shortages.

Communication is a vital aspect of effective leadership and must be maintained if productivity is to prosper. This was the topic of this episode of The HR Leader, joined by Larry Robertson, adviser, speaker, and author of WHY listen to, work with and follow YOU? Larry specialises in leadership communication and suggests that a staggering 80 per cent of a leader's role revolves around effective communication. Larry argues that if no one is listening, then no one is following, and consequently, no leadership is taking place. This observation underscores the critical need for leaders to not only manage processes and content but also deeply engage with and motivate their teams. Meanwhile, Larry discusses the benefits of diversity and transferable skills. He recalls his transition from a structured military career to the dynamic and diverse world of advertising, where he was exposed to a melting pot of ideas, cultures, and perspectives. He vividly describes the creative energy that diversity can unleash within an organisation, leading to innovation and success.

Strong IT infrastructure and cyber security systems are crucial in the current workforce, where risks are constant. In a recent discussion of The HR Leader, Simon Cohen, founder and managing director at Cohesis, highlights the pressing need for organisations to properly maintain IT and cyber security measures. Being proactive about potential threats is key, as issues can arise unexpectedly. Simon underscores the importance of technology as a fundamental driver for organisational success. He points out that effective IT systems are not merely a cost but an enabler that can drive efficiency and integration across all operational processes. One of the key points of discussion was the misconception among smaller businesses that cyber threats primarily concern larger corporations. Simon clarifies that this line of thinking often leads to inadequate cyber security measures, leaving smaller enterprises particularly vulnerable to cyber attacks. He emphasises the necessity of data protection and the implementation of robust cyber security measures to safeguard sensitive information and intellectual property.

The recruitment industry has seen its fair share of volatility in recent years, with the pandemic serving as a catalyst for a significant shift in candidate priorities and employer strategies. Greg Powell, a national sales manager with considerable expertise in recruitment, shares valuable insights on the industry's transformation, particularly in the aftermath of the COVID-19 pandemic. Greg highlights that the market has cooled in the last six to eight months, leading to candidates becoming more cautious about job changes. There has been a noticeable shift in what motivates candidates, with work/life balance and hybrid working models now taking precedence over traditional drivers like career progression and salary increases. The discussion underscores that the pandemic introduced a new set of criteria for jobseekers, with many growing accustomed to the flexibility of working from home. As companies are increasingly looking to bring employees back to the office, albeit not necessarily five days a week, there is resistance from the candidate pool to relinquish the benefits of full flexibility.

In the competitive landscape of talent acquisition and retention, Australian businesses are increasingly recognising the importance of an effective onboarding process. HR Leader's Jack Campbell sits down with Lauren Karan, director at Karan and Co, to discuss just how crucial it is to get this step right. Lauren emphasises that onboarding should commence the moment a candidate signs their contract. This period is delicate, as new hires are often counter-offered by their current employers and have yet to establish a relationship with their new manager. With the rise of remote and hybrid work models due to the pandemic, onboarding has faced new challenges. Maintaining communication is key. Whether through team chats or scheduled video calls, it's vital to ensure new hires feel integrated and supported, even when working from a distance. However, the responsibility of onboarding should not be shouldered by HR alone. Managers play a pivotal role in the process. Lauren argues that managers should take the initiative to connect with new hires, scheduling regular check-ins and being readily available to answer questions. This not only helps the new employee settle in but also demonstrates the manager's commitment to their success.

Christmas is an expensive and time-consuming part of the year as people juggle a variety of responsibilities. Some would argue that this is the most important time of year for employee benefits. Matt Holme, founder and chief executive of YouPay, discusses the exciting and stressful end-of-year rush with The HR Leader and how effective benefits policy can go a long way for employees. The discussion also touches on the types of benefits employees are seeking. Matt emphasises that beyond festive events, there's a growing expectation for benefits that support work/life balance and personal growth. He shares the importance of offering flexible work arrangements and opportunities for professional development. A personalised approach is crucial, as a one-size-fits-all strategy is becoming increasingly outdated. Matt encourages leaders to engage in direct conversations with their teams to understand individual priorities and aspirations. This approach is particularly effective in smaller businesses, where leaders can more easily tailor benefits to each employee's unique circumstances.

Payroll is essential for any business. As explained by the Australian Payroll Association's chief executive, Tracy Angwin: "No one thanks you for getting payroll right. But crikey, do you know when it's wrong." This episode of The HR Leader unpacks the potential issues and the need to get payroll right. Here, Tracy shines a light on the complexities and critical nature of payroll management within organisations. The conversation delves into the risks associated with payroll, compliance issues, and the impact these have on company culture and employee morale. Payroll is often perceived as a thankless task within the HR portfolio, where errors can lead to significant financial, regulatory, and cultural risks. To manage payroll effectively, Tracy highlights three key areas: people, processes, and platforms. Ensuring a competent, well-trained payroll team with appropriate governance structures is vital. The technology platform used for payroll must be fit for purpose, with proper integrations and functionality to meet the business's needs. Those who do not realise this run the risk of falling behind in the modern workforce.

In the ever-evolving landscape of business, the alignment of people, skills, and strategy emerges as a pivotal factor for organisational growth. This was the focal point of a recent episode of The HR Leader, joined by Mercer's leadership talent succession practice leader, Gareth Jones. The intricate connection between the workforce, the skills necessary for effective operation, and the strategic path of an organisation was discussed in depth. The importance of this alignment cannot be overstated, as disconnection in these areas can significantly stifle business efficiency. The conversation was timely, as Mercer's Global Talent Trends Report highlighted that more than a third of HR leaders are concerned about the lack of workforce capability and future skills within their organisations. Another study by Mercer revealed that 50 per cent of executives fear their current talent models may not meet future demands. According to Gareth, technology, artificial intelligence, and environment, social and governance (ESG) are at the forefront of corporate skill requirements. These emerging needs are creating new roles and demanding a fresh set of skills.

Following the Women in Finance Summit and Awards 2023, we're catching up with some of the leading women in the financial services space. In this episode, we chat to Rebecca Warren, executive general manager of small-business banking at CommBank, about how she navigated a historically male-dominated industry over her 20-year career and why she believes inclusion and diversity are not just morally imperative, but key to achieving superior business results. Tune in to find out: Why she loves commercial finance. The secret power of 'quiet achievers'. How CommBank is creating a more inclusive and supportive work culture. And much more!

In a recent episode of The HR Leader, co-founder and chief operations officer at Sidekicker, Jacqui Bull, delves into the pressing issue of diversity, equity, and inclusion (DEI) in the workplace. The conversation shines light on the multifaceted benefits of DEI training and why it's crucial for employers to not only understand but also actively promote these values within their teams. Jacqui emphasises the significant financial and productivity gains that can be achieved through fostering a diverse workforce. She points out that diversity of thought and people often leads to better business outcomes. Moreover, the current job market shows that employees place high value on DEI, with many prospective employees considering a company's commitment to these principles when choosing their next employer.

Following the Women in Finance Summit and Awards 2023, we're catching up with some of the leading women in the financial services space. In this episode, we chat to Suzanne Wood, state general manager residential broker Victoria/Tasmania at Westpac Group (and state chair of the Women of Westpac employee advocacy group), about how she climbed the career ladder in banking and the power of having strong female role models. Tune in to find out: How she learnt the art of having difficult conversations. The perils of unconscious bias and how to tackle them. How Westpac is supporting women through the Women of Westpac employee advocacy group. And much more!

In the current economic climate, financial stress plays a key influence on workplace wellbeing. Interest rates, inflation, and a rising cost of living have taken their toll on the population, prompting the need for intervention. The latest episode of The HR Leader discusses these issues. Marc Bineham, a money and wellness coach, joins the podcast to give his expertise in the often-overlooked area of wellness: financial wellbeing. This stress doesn't just negatively affect the individual; it can translate into a staggering loss of productivity for organisations and the wider economy. Businesses can assist their employees by implementing financial wellness policies. Marc touches on the stigma surrounding money discussions and how people are more comfortable sharing personal life details than their financial status, a cultural trait that hinders open conversations about financial health. He advocates for a cultural shift, similar to campaigns encouraging open discussions about mental health, to normalise financial wellbeing discussions.

In this episode of The HR Leader, Jack Campbell sits down with Jatin Vengurlekar, founder of Montagio Custom Tailoring, to discuss the significant shifts in workplace uniforms during the pandemic and the broader impacts on the retail industry. As companies navigate the gradual return-to-office life, many are re-evaluating dress codes, leaning towards a more relaxed approach to professional attire. The pandemic has undeniably influenced workplace fashion, with many employees trading in suits and ties for more casual wear. Jatin notes that the transition to working from home led to a more relaxed fashion, a trend that persists even as employees return to the office. The evolution of attire reflects a broader change in corporate culture. The conversation then turns to the retail sector, which faced its own set of challenges during the pandemic. Lockdowns and restrictions led to a significant downturn in business for retailers, with many relying on face-to-face interactions. The impact on staffing was profound, with many retail workers left without work. The industry at large saw an exodus of talent as workers sought more pandemic-resistant careers. To combat these challenges, some retailers are focusing on company culture and benefits as a means of attracting and retaining staff. While these perks can be enticing, Jatin argues that wages remain the primary concern for most candidates. In an environment where living expenses continue to climb, potential employees seek roles that offer financial stability and growth.

Ahead of the Women in Finance Summit and Awards 2023, we're catching up with some of the leading women in the financial services space. In this episode, we chat to Anjali Crossette, manager of motor operations at non-bank lender Liberty, about breaking barriers and misconceptions about car finance and why she believes the industry needs to showcase gender diversity across every rung of the career ladder. Tune in to find out: Why the finance industry is an attractive industry to work in for women. The progress being made in gender diversity in car finance. How Liberty is leading the way by example. And much more!

A lack of understanding surrounding diversity, equity, and inclusion (DEI) is polarising workplaces. Ongoing and comprehensive training and education are crucial in the modern workplace. These themes were explored in a recent episode of The HR Leader with Cultural Infusion chief executive Peter Mousaferiadis, highlighting just how important it is for organisations to create equitable and inclusive workplaces. The significance of intersectionality was explored, and how understanding this term can assist in developing a healthy and happy workplace. Peter also delved into the role of technology and data in recognising issues and helping to eliminate them. Representation is a crucial aspect of DEI, and it's important for workplaces to reflect the community they serve.

Ahead of the Women in Finance Summit and Awards 2023, we're catching up with some of the leading women in the financial services space. In this episode, host Maja Garaca Djurdjevic is joined by Olympian and financial adviser at HLB Mann Judd, Sarah Carli, to discuss how she made her way from the track to financial advice. Ms Carli, who competed in the 400-metre hurdles at the Tokyo Olympics in 2020, reveals the valuable skills she has learned as an adviser that have positively impacted her athletic career, as well as how she balances being a professional athlete with working full time. Tune in to find out: The importance of a supportive work environment. How she balances her professional and athletic commitments. How there are more transferable skills between athletics and advice than many might expect. And much more!

In this episode of The HR Leader, Margot Faraci, a senior leader, leadership expert, and author, discusses the concept of "love leadership" and how harnessing this can help better leadership. Trust is a crucial aspect of this, and those who incorporate it into practice can help to build better relationships with employees. Margot also discusses the power shift in the job market, with employees having more say in their working arrangements. She advocates for a more consultative leadership style that balances consultation with decisive decision making and empathy with results-driven performance. Another area delved into was psychological safety and its impact on performance. Margot suggests that leaders should focus on building a culture of psychological safety. By choosing capable team members and fostering trust within the team, leaders can drive sustainable performance.

Ahead of the Women in Finance Summit and Awards 2023, we're catching up with some of the leading women in the financial services space. Deslie Taylor, principal at Mortgage Choice Ormeau in Queensland, is one of the top brokers in the country, having settled over $1 billion in loans in her 16-year career and taken home numerous awards including Mortgage Broker of the Year at the Women in Finance Awards multiple years in a row. In this episode, we chat to Ms Taylor about how she runs her award-winning brokerage and find out from Aaron Slater, general manager of distribution at Mortgage Choice (principal partner of the Women in Finance Summit and Awards 2023), how we can help support and create more inclusive workplaces. Tune in to find out: The power of being an empathetic leader. The art of practising continuous improvement. How Mortgage Choice's Aspire program is supporting women in finance. And much more!

Ahead of the Women in Finance Summit and Awards 2023, we're catching up with some of the leading women in the financial services space. Joanna James is an advocate for constant reinvention and resilience, having adapted to change over her career in the finance space herself. Having worked in the lending space for more than 20 years – including as the general manager of non-bank lender Mortgage Ezy – she now helps support women in building successful businesses through Artemis Space, a women's community group delivered by the Finance Brokers Association of Australia. In this episode, Annie Kane sits down with Ms James to find out: Why success is subjective. The power of visualisation, emotionalisation and manifestation. Why she believes the finance industry is a great industry for women. And much more!

In this episode of The HR Leader, Sue Parker, a career strategist and communications expert, discusses the prevalent issue of ageism in the workplace. Ageism, which affects both the younger and older generations, is a form of discrimination that can have detrimental effects on individuals and businesses. Sue emphasises the need for awareness, introspection, and change to combat ageism effectively, as it is often overlooked compared to other forms of discrimination like racism and sexism. Ageism has significant consequences for both individuals and businesses. It can lead to decreased productivity, disengagement, and a loss of self-esteem. To combat ageism, it is crucial for individuals to examine their own biases and challenge assumptions based on age. To effectively address ageism, it must be given a seat at the table in diversity, equity and inclusion (DEI) policies.

Ahead of the Women in Finance Summit and Awards 2023, we're catching up with some of the leading women in the financial services space. Tanya Sale co-founded mortgage aggregation group outsource Financial with Andrea Tassis 13 years ago, with Tanya now one of the very few female chief executives in the mortgage industry. In this episode, Annie Kane sits down with Tanya to find out: How a piggy bank triggered her love of finance. Why she started her own aggregation business. Why she believes support is critical to succeed as a female business leader. And much more!

Leadership burnout is on the rise as the workforce continues to navigate the challenges created by the pandemic. In this episode of The HR Leader, Aaron McEwan, vice-president of research and advisory at Gartner, explains that the burnout experienced by leaders is not surprising given the significant disruption and change, and leaders are at the forefront of navigating their organisations through this uncertainty. Aaron points out that economic instability and volatility also contribute to the high levels of stress experienced by leaders. While organisations have made efforts to provide mental health support to their employees, leaders often put their workforces before themselves. They are dealing with not only the stresses of the workplace but also the changes in the way work is done. The widespread adoption of hybrid and remote work has required leaders to learn new ways of leading their teams. Micromanagement has also become a significant issue during the pandemic. Aaron emphasises the importance of trust in leadership. Leaders who trust their teams and provide autonomy tend to have more engaged and productive workers. Employees with control over where, when, and how they work tend to perform better and have stronger connections to the organisation.

As companies and nations rush to be the first to advance artificial intelligence (AI) and become the next powerhouse, we have to wonder whether everything is moving too quickly. Tony Anscombe, chief security evangelist at ESET, joins the HR Leader to discuss the sudden boom in the general public's use of AI and how this "AI race" may have got these systems into people's hands prematurely. Tony addresses the issue of misinformation surrounding AI. He explains that AI, or more specifically, machine learning, has been in use for a long time. However, recent advancements have made it more accessible and understandable to the general public. This accessibility has led to both excitement and fear as people are more aware of its capabilities and potential risks. Meanwhile, Tony touches on regulation and how this is a tricky path to go down, as it could stifle innovation. He believes caution should be taken when operating these systems, as the technology isn't the danger; it's who uses it. What the future has in store for AI was also discussed, and Mr Tony believes AI will become integrated into everyday life to the point where people won't even realise they are using it.

Despite many HR professionals and business leaders understanding that they need tech to survive and thrive, too many are still witnessing high failure rates. So, what's stopping them from a successful technology journey? In this episode of the HR Leader podcast, host Emma Musgrave is joined by Pinpoint HRM Founder and Managing Director Craig Aunger to discuss where many go wrong in the pre- and post-implementation phases. Backed by over 25 years of experience, Craig takes listeners through his three secrets to HR tech success, sharing how you can effectively evaluate cloud HR solutions, what key points you need to consider prior to rolling them out in your business, and how you can ensure ongoing success beyond go-live. Craig started Pinpoint HRM in the early 2000s, and since then, he and his team of 75 consultants have delivered over 650 HR tech projects, working on over 100 client engagements at any point in time, across the full cloud HR project life cycle. The insights and learnings from these many and varied projects over the years are what Craig brings to this discussion today. We hope you enjoy the episode.

In this episode of the HR Leader podcast, Luli Adeyemo, the executive director at the Tech Diversity Foundation, shines a light on the importance of diversity in the workplace. Luli highlights the need for organisations to go beyond awareness and take meaningful action to create a more diverse and inclusive environment. She discusses the concept of intersectionality, which refers to how different aspects of an individual's identity, such as gender, race, disability, and culture, intersect and influence their experiences and opportunities. She highlights the importance of considering intersectionality when addressing diversity and inclusion. Luli also emphasises the need to go beyond one data point and understand the intersection of various characteristics within a diverse workforce.

In this episode of the HR Leader podcast, Springfox chief executive and co-founder Peta Sigley shares insights into the importance of addressing resilience and wellbeing at work. The conversation highlights the importance of building resilience, the different levels of listening, and the role of positive psychology in promoting positive mental wellbeing. With a focus on education and practical implementation, Peta emphasises the need for ongoing support and continuous improvement in the workplace. Peta also touched on loneliness and how identifying and addressing this issue is crucial, especially as R U OK? Day approaches. To deal with these heavy themes, she highlighted the need for robust courses, engagements, and programs that provide education. HR leaders play a crucial role in championing resilience and mental health, ensuring its integration into the organisation's culture. Peta emphasises that building resilience is an ongoing process, not a one-time event.

In this week's podcast episode, we share a conversation with HR Leader's sister brand Accountants Daily on the economic pressures businesses are facing at the moment. Mr Fingland walks listeners through the latest figures highlighting the GDP and how our score currently shows that many industries are already in a recession. He also shares how to spot telltale signs of trouble that are important for all leaders to be across.

Megan Dalla-Camina, founder and chief executive of Women Rising, joined the HR Leader to discuss the progress being made towards gender equity in the workplace. With the latest report from Women Rising revealing that just 8 per cent of women are thriving at work, there is a long way to go to empower employees. Megan touches on the role of the male ally and how it's crucial for men to voice up and help turn stigmas around. She also discusses the importance of vulnerability in leadership and how connections can be strengthened through this approach.

In this episode of The HR Leader, host Jack Campbell is joined by the country manager for Perkbox Australia, Ross McDonald, to discuss the importance of rewards, benefits, and recognition in the modern workplace, especially in the context of remote and hybrid working models. The duo discuss the significance of offering rewards, benefits, and recognition in today's job market, where attracting and retaining talent is crucial. They explore how organisations need to adapt their strategies to cater to distributed work models, where remote and hybrid work arrangements have become more common. Ross explains that recognition is a vital component of engagement and cites surveys that reveal employees value recognition as much as clear performance expectations. He emphasises that recognition contributes to building a positive organisational culture.