Ep 642: Augmenting Talent Acquisition
Brian Solis, Head of Global Innovation at ServiceNow and internationally renowned digital anthropologist, talks to Matt Alder
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Show Notes
Most conversations about AI in talent acquisition focus on efficiencies and automating repetitive tasks. However, we are missing the point if we don't start talking about how AI could help reshape recruiting entirely, making it more efficient but also more effective. Why stop at recruiting? AI could revolutionize work and the whole way we think about careers.
The current limitations of our thinking were really brought home to me when I attended the SmartRecruiters Hiring Success conference last week in Amsterdam. An overarching theme was that automation is a given with AI, and we should think much bigger.
So, what does this mean for TA strategies, and how can TA Leaders ensure they proactively shape the future direction of recruiting?
My guest this week is Brian Solis, Head of Global Innovation at ServiceNow. He is also an internationally renowned digital anthropologist and award-winning author. Brian gave the opening keynote at Hiring Success, and I caught up with him after he left the stage to get his thoughts on the current state of the AI revolution and the future of talent acquisition.
In the interview, we discuss
- Where is the Gen AI revolution?
- New behaviors, skills, and expectations
- How are companies responding?
- Empowering people with augmented intelligence
- How can we think differently?
- AI-enabled job seekers
- Using an empathetic lens to identify quick wins
- Differentiated use cases and transformational initiatives
- The importance of the human touch
- Three things TA leaders should be doing right now
- What should recruiting look like in five years?