Ep 646: Skills Intelligence
Heather Jerrehain, from Service Now, and Mike Bollinger from Cornerstone talk to Matt Alder at The HR Technology Conference
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Show Notes
Skills-based organizations and skills-based hiring have been some of the hottest topics of the year. While it is hard to find anyone who disagrees that this way of thinking about talent strategies has enormous benefits, there is still much debate about some of the practicalities around strategy and implementation.
I spoke to two genuine HR thought leaders in my fourth and final set of interviews recorded at this year's HR Technology Conference. Heather Jerrehain, VP of Product Management - Employee Workflows at Service Now, and Mike Bollinger, Global VP of Strategic Initiative at Cornerstone on Demand
Both shared their thoughts and insights on the power of skills, the journey towards skills-based organizations, and their sense of what the future might look like.
In the interviews, we discuss:
- The impact of AI on jobs, work, and skills
- How AI is revolutionizing skills analysis and intelligence
- Using data from the hiring process to get a fuller picture of a person's skills
- The power of skills-based mobility
- Advice on building skills-based strategies
- How to get started
- The importance of not overcomplicating the process
- What types of organizations are already successfully implementing skills-based strategies
- Soft skills versus hard skills
- Skills development and the value for employees
- Integrating technology into skills-based hiring and development.
- What will things look like in five years' time?