3 More Questions (Lynsi Snyder) with David Novak and Koula Callahan
Topics include: how to create customer mania, how to handle emotional distance in a team, and how to make decisions that drive growth in your company
How Leaders Lead with David Novak · David Novak
March 3, 202514m 37sbonus
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Show Notes
On this episode of 3 More Questions, you'll hear David Novak's answers to:
- Tell us about the idea of customer mania and how you cascaded it throughout all of Yum.
- How do you think about emotional distance among a team?
- How do you view In-N-Out's decision to not offer mobile ordering … I mean, if you were President, what would you do?
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