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3 More Questions (Joe Scarlett) with David Novak and Koula Callahan

3 More Questions (Joe Scarlett) with David Novak and Koula Callahan

Topics include: how to truly know who your customers are, why Tractor Supply's stock performed so well, and how to train your people to do the right thing for customers

How Leaders Lead with David Novak · David Novak

March 4, 20248m 0sbonus

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Show Notes

On this episode of 3 More Questions, you'll hear David Novak's answers to:

  1. What are some ways leaders can hone in on who their customers really are?
  2. Why do you believe Tractor Supply Company's stock performed as well as it did from 2000-2020?
  3. How do you train your people to do the right thing with customers?



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