#196: Will Guidara, former owner of Eleven Madison Park – Make people feel seen
Learn how to make people seen and understood—and why that’s key to creating the kind of trust you need to lead well. Plus, all kinds of advice on how to build a strong, healthy team.
How Leaders Lead with David Novak · David Novak
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Show Notes
As leaders, how we make people feel is SO important.
This week, learn how to make the people you serve feel seen and understood. It’s the power of “unreasonable hospitality,” a term that helped Will Guidara make his restaurant, Eleven Madison Park, the #1 restaurant in the world in 2017.
You don’t have to be in the hospitality industry to find lots of takeaways here to help your business rise to the top.
You’ll also learn:
- Why you should tell people what you’re good at
- How to give criticism
- The big risk you take by thinking you need to be perfect all the time
- Two keys to building a learning culture
Take your learning further. Get proven leadership advice from these (free!) resources:
The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go
Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day
Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.