Episode 12
Sage Hospitality's CTO on Infusing AI Into the Hotel Tech Stack
In this episode of Hotel Tech Insider, we had the pleasure of speaking with Matt Schwartz, the Chief Technology Officer at Sage Hospitality. Matt shared his extensive background in tech, starting from his economics major in college to his experience in va
April 1, 202434m 11s
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Show Notes
How can technology transform a traditional cost center into a profit powerhouse in the hospitality industry? In this episode, Matt Schwartz, the first Chief Technology Officer at Sage Hospitality, reveals the innovative strategies that are reshaping hotel operations.
Key Takeaways:
- Discover how Sage Hospitality is leveraging Microsoft Power BI and AI tools like ChatGPT to democratize data access for hotel and restaurant managers, enabling them to make informed decisions on the go.
- Learn about the importance of a centralized CRM system and how Sage has successfully integrated Salesforce to enhance guest personalization and marketing efforts, resulting in over 1.5 million unique guest records.
- Explore the evolving landscape of cybersecurity in hospitality, including the proactive measures Sage is taking to protect against cyber threats and the tools they use to stay ahead of potential breaches.
Topics
hotel technologydata democratizationMicrosoft Power BIAI in hospitalityCRM systemsguest personalizationcybersecuritySage Hospitality