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How to Defuse Difficult Conversations

How to Defuse Difficult Conversations

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August 14, 20259m 39s

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Show Notes

Someone’s upset, maybe a colleague, a client, or your partner,  and you have no idea why. Here’s the simple, 10-word phrase that can calm the room, cut through confusion, and get to the real problem. It works at home, at work, and anywhere else clarity beats conflict.