Sahar Lone: Consumer NZ spokesperson issues warning about 'subscription traps'
Heather du Plessis-Allan Drive · Newstalk ZB
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Show Notes
More consumers are falling into subscription traps - prompting warnings from advocacy groups.
The Commerce Commission has filed criminal charges against HelloFresh.
It's accusing the meal company of reactivating subscriptions without clearly seeking customers' permission - during cold calls between February 2022 and July 2023.
Consumer NZ's Sahar Lone says it's important to check your bank account regularly to offload anything you don't need - and to check the terms and conditions of any new subscription.
"There's also reading the T&C's before signing up to make sure there's no hidden costs or cancellation fees - you can diarise renewal dates...you can make sure that doesn't keep rolling on."
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