HealthLaw HotSpot: TCPA Compliance in Healthcare: Avoiding Costly Mistakes

Ericka Adler is joined by Roetzel shareholder Marc Kallish to unpack the hidden legal risks healthcare professionals face under the Telephone Consumer Protection Act (TCPA). They explore how common communication methods like texts, emails, and calls can trigger costly violations, even when used with good intentions. The episode covers what the TCPA is and how it applies to healthcare communications, the importance of patient consent and opt-out mechanisms, what qualifies as a “healthcare exemption” under the law, real-world examples of class action lawsuits and how they escalate, and why insurance often doesn’t cover TCPA violations. Tune in to learn how to protect your organization and avoid costly legal consequences that can quickly escalate if left unchecked. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/