Healthcare NOW Radio Podcast Network - Discussions on healthcare including technology, innovation, policy, data security, telehealth and more. Visit HealthcareNOWRadio.com

On this episode Justin invites back John Halamka, MD, MS and Paul Cerrato, MA to discuss their latest book Transform. This is part 1 of a 3 episodes. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Six Shifts Shaping RCM Influenced by AI Agents In 2025, revenue cycle management is being reshaped by the rapid advancement of automation and the emergence of intelligent AI agents. This session explores six major shifts that are redefining how healthcare providers manage claims, denials, eligibility, and financial performance — all through the lens of AI-enabled transformation. Built from real conversations with revenue cycle leaders, clinical teams, and healthcare finance professionals, this session offers a strategic breakdown of where RCM is headed and what’s holding organizations back. From the transition to platform-first strategies, to the increasing need for secure and resilient infrastructure, to the rethinking of workforce models around digital assistance — we’ll dive into the practical realities shaping today’s automation landscape. With AI agents now acting as collaborators, not just tools, healthcare organizations are beginning to realize new efficiencies, enhanced compliance, and measurable ROI. This session goes beyond hype and gets into how automation is truly impacting day-to-day revenue operations. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Episode 71 When Communities Lead: Little Manila Rising's Blueprint for Health and Healing On this episode they explore the powerful story of Little Manila Rising, an organization founded to preserve the Filipino American legacy in Stockton, California, and uplift the South Stockton community. Hear how founders rallied local residents to prevent the destruction of historic neighborhoods and created a movement rooted in ancestral legacy, heart-centered activism, and holistic care. Learn about programs tackling health inequities, environmental justice, mental health, and youth development, all shaped by listening to community needs. Through initiatives like the Healing PUSO project and ECHO, we witness how blending Western and traditional Filipino healing practices, offering free clinics, and providing culturally responsive mental health support have made a tangible impact. Centering community voices and advocating for policy change, Little Manila Rising exemplifies the importance of accessible, culturally anchored healthcare that truly cares for the whole person. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

On this episode host Fred Goldstein invites Joe Honcz, from C4I consulting and an AMCP Board Member to discuss AI and its potential uses in Managed Care Pharmacy. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

On this episode host Justin Barnes recorded live at HIMSS25 in Las Vegas. Stay tuned for the next few weeks to hear all his guests.This week his guests are Carl Brown, General Manager Business Development at Supermicro and Tony Black, Global Director, Healthcare, Privacy & Digital Transformation at Kyndryl. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

On this inaugural episode, host Adam Russo welcomes Jeffrey S. Gold MD, owner and physician of Gold Direct Care PC to discuss Direct Primary Care (DPC). Dr. Gold explains what DPC is along with sharing his insights on why he transitioned to DPC and how it has allowed him to engage with his patients in a way that traditional insurance-based primary care did not and never could. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Hosts Colin Hung and John Lynn discuss Radiology Image Sharing and AI-Enabled Patient Action in the Reputation Economy. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

S2E9: Building Your Personal CISO Brand Host: Frank Cutitta Guest: Lisa Gallagher, Cybersecurity Advisor, CHIME To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

From Vision to Reality: Building Smart Hospitals That Actually Work Healthcare expert Lorren Pettit shares insights on how hospitals are transforming from basic digital systems to AI-powered smart healthcare environments, covering real-world applications and implementation challenges. Key Takeaways: • Beyond basic digitization - Hospitals are progressing toward predictive, AI-driven care using new maturity models that guide smart technology adoption. • Southeast Asia leads adoption - Indonesia, Malaysia, and the Philippines are pioneering smart hospital development, often outpacing traditional markets. • AI shows real results - Successful applications include medical imaging, radiology diagnostics, and automated revenue cycle management. • Culture drives success - Technology implementation requires addressing staff resistance and cultural change, not just new systems. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Greening the Grid: How NYC’s Keith Kerman is Electrifying the Nation’s Largest Fleet On this episode Gil Bashe welcomes Keith Kerman, New York City’s Chief Fleet Officer and Deputy Commissioner at DCAS. Keith leads the transformation of the city’s 30,000+ vehicle fleet—making it a model for climate-forward, tech-enabled urban mobility. From electric vehicles and real-time telematics to sustainability benchmarks and air quality improvements, Keith outlines how smart municipal fleet management can deliver major public health dividends. It's a must-listen for city leaders, healthcare innovators, and anyone curious about the intersection of climate action, health equity, and urban infrastructure. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Staying Ahead In The AI Arms Race With Payors As artificial intelligence takes a front seat in revenue cycle operations, providers are confronting a fast-changing landscape shaped by payor-driven automation. Denials are being issued in seconds. Post-payment reviews are ramping up. And compliance, once a back-office function, is now a strategic necessity. In this special Office Hours session, Stuart Newsome distills the most important insights from his AAPC HEALTHCON presentation and a prior HFMA segment—delivering a clear-eyed look at the AI arms race between payors and providers. The session will examine how payors are deploying AI to control costs, how providers can avoid costly compliance missteps, and what governance structures are needed to keep automation accountable. Attendees will leave with a practical understanding of the risks and remedies surrounding AI in healthcare RCM, plus actionable steps to build resilient compliance programs that evolve with the technology. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Oklahoma Heart Hospital and Their 11 Month Epic Implementation Host: Phil Sobol, Chief Commercial Officer at CereCore Guests: David Miles, Chief Information Officer and Jim Wetzel, Director of Clinical Systems, from Oklahoma Heart Hospital Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Host Ericka Adler sits down with Treasa Moran, Financial Advisor at Anchor Point Wealth Advisors, to discuss the unique financial challenges and opportunities facing healthcare professionals. From managing student debt and planning for retirement, to understanding the emotional side of money, this episode is packed with insights for physicians, dentists, and other providers at every stage of their careers. Highlights include how emotions influence financial decisions, building your personal financial advisory team, strategies for budgeting, investing, and protecting your assets and why early planning is key to long-term success. Tune in to gain empowering financial strategies tailored to the healthcare field. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Episode 140: Inside the HSPA Certification Exam Process What goes into creating a certification exam? Quite a bit more than you might think. On this episode, Kevin and Adam sit down with HSPA’s Siri Sorenson to unpack the process behind certification exams—from their development to delivery. Tune in to learn why certification matters, which options are available, and how these high-stakes assessments are carefully crafted for Sterile Processing professionals. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

On this episode Tom invites Adam V. Russo, Esq., Co-Founder and Chief Executive Officer of The Phia Group, LLC. and founder and managing partner of The Law Offices of Russo & Minchoff. Adam and Tom discuss the newly released MAHA report that will drive HHS policy on making Americans health again. Tom also announces Adam's new show on Healthcare NOW Radio, Health Cent$. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Ep 129- Advancing Post-Hospital Recovery Through Value-Based Models As hospitals and health systems continue to evolve in value-based care, optimizing the post-acute recovery process has become a top priority. On this episode Dan is joined by Diane Shifley, Assistant Vice President of Population Health and Post-Acute Services at a major Chicago health system to discuss how robust transitions-in-care programs can drive better patient outcomes. She shares insights on the critical role of early patient evaluation—whether at hospital admission or pre-surgery—in shaping effective transitions. They explore how transitional care models that include post-acute facilities and home care can reduce readmission rates, improve patient satisfaction, and control post-acute costs. This episode offers actionable strategies to strengthen your transitions-in-care to support patients through successful recovery. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

HFMA 2025 with Karly Rowe and Inovalon S1E9: On this episode host Tom Testa sits down with Karly Rowe, President Provider Business Unit at Inovalon a company that provides cloud-based SaaS solutions empowering data-driven healthcare. Inovalon will be attending HFMA 2025 in Denver launching their new product. Their team will showcase and demo the new registration workflow product at Booth 207 during the HFMA Annual Conference. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Breaking Free from Healthcare's Escape Room: Tom Lawry on AI Strategy and Systemic Hope Tom Lawry, Microsoft's former Director for AI in Health and Life Sciences and author of the new book Health Care Nation, joins us to discuss moving beyond healthcare fatalism toward actionable reform. Named one of 20 people transforming healthcare through practical AI applications, Lawry reveals how leaders can escape the industry's design flaws through strategic technology deployment and "micro-dosing hope." Essential listening for executives ready to move from critique to implementation. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Host Justin Barnes recorded live at HIMSS25 in Las Vegas. Stay tuned for the next few weeks to hear all his guests.This week his guests are Dr. Eric Quiñones, Chief Healthcare Advisor at World Wide Technology, and Nicole Roskill, Director of Partnerships at Help Scout. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Host Matthew Fisher speaks with Kent Dicks, CEO and Founder, Life365, about Impact of remote monitoring and evolution of technology; important of predictive, proactive, personalized, prioritized, and preventive care; removal of friction points for clinicians and patients. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

The new UI is no UI - How AI is Transforming the EHR and other Core Solutions NextGen Healthcare's CEO David Sides hosts a fascinating conversation with Diane Kaye, chief product officer, and Sanjeev Kumar, PH.D., chief analytics officer. They discuss how the healthtech industry is leveraging AI to remove sources of friction for providers and enable reimagined workflows that lead to better healthcare outcomes for all. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Episode 70 The Power of Story and Faith: Islamic Trauma Healing in Practice On this episode they dive into the origins, structure, and impact of Islamic Trauma Healing—a community-driven, lay-led mental health intervention designed for Muslim communities, particularly Afghans and Somalis who have experienced significant trauma. Joining host Raj Sundar are Mohammed Haroon, an Afghan mental health counselor and research coordinator, and Jake Bentley, a clinical psychologist from the University of Washington. They explore the barriers many Muslim refugees face with Western mental health services, how Islamic Trauma Healing uniquely integrates faith, community narratives, and evidence-based trauma care, and what sessions look like in practice. They discuss the training process for community leaders, the intervention’s positive effects—both academically and through personal testimonials—and address how culturally contextualized models like this can help reduce stigma and foster healing. Finally, they consider possibilities for broader dissemination and adaptation of the model to other communities. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

IBD 3 Part Series On this Part 3 of 3 episode host Fred Goldstein invites Dr. Christine Frissora, gastroenterologist and associate professor of clinical medicine, at The NY Presbyterian Cornell University Medical Center and Dr. Ken Schaecher, chief medical officer emeritus, University of Utah Health Plans and chief medical officer at a regional health plan and practicing general internal medicine specialist. On this episode the doctors share a study on the costs savings associated with using the VibrantGastro system and information for payers. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

On this episode host Justin Barnes recorded live at HIMSS25 in Las Vegas. Stay tuned for the next few weeks to hear all his guests. This week his guests are Matthew Dietz, Global AI Leader at Cisco, and Normand Champigny, Co-Founder, Managing Partner at Azentys. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Hosts Colin Hung and John Lynn discuss CMS' Request for Input on Technology to Improve Medicare. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

May News You Can Use Debt, DNA, and a Dose of AI Medical Debt Crisis: U.S. medical debt remains a major issue, contrasting sharply with other countries that barely recognize the concept. COVID Confusion: Vaccine policies in the U.S. have been overly broad, with other countries focusing on vulnerable populations; data is slowly shifting perspectives. AI and Privacy Fears: Genetic data breaches (like 23andMe) and a lack of oversight in AI regulation raise major privacy concerns. Healthcare Access Cut: CVS is pulling Aetna from the ACA marketplace despite soaring profits, leaving millions at risk of losing coverage. Diet and Wholesome Warnings: USDA reveals widespread protein deficiency; public urged to eat better—while staying wary of corporate overreach and digital privacy loss. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Lab Revolution In The Age Of AI And Access How do today’s diagnostic laboratories grow, stay compliant, and remain profitable while facing staffing shortages, payer complexity, and soaring demand for advanced testing? On this special episode, they sit down with Ashish Dua, President and Co-Founder of Glidian, a company recently welcomed into the Infinx family. With deep expertise in laboratory workflows and prior authorization automation, Ashish shares how Glidian is helping labs—from scrappy startups to academic medical centers—scale faster, reduce overhead, and win physician loyalty by solving access barriers. The conversation explores how AI is transforming lab revenue cycle operations, not just by removing administrative burden, but by enabling entirely new workflows—such as acting as prior auth agents for physicians and training algorithms to interpret analog responses from payers. We’ll also discuss how shifting the burden of prior authorization from providers to labs is creating a new dynamic where labs can move from being cost centers to true revenue drivers. Ashish brings perspective from working with labs that perform high-volume molecular diagnostics, including non-invasive prenatal testing (NIPT) and hereditary cancer screenings like BRCA1/2, offering a timely view into what it really takes to operate a modern, financially sustainable lab in 2025. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Five Good Things Five Good Things with Janae Sharp and Megan Antonelli: A rapid-fire segment highlighting positive developments in digital health. Janae and Megan share insights on recent innovations, successful implementations, and emerging trends that are driving progress in healthcare technology. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

From Paper to Patient-Ready – How Chesapeake Medical Imaging Cut Processing Time from Days to Hours Manual faxes. Delayed scheduling. Lost visibility. These were everyday struggles for Chesapeake Medical Imaging (CMI) before 2021—until they replaced their paper-based workflows with a fully integrated, real-time solution connecting their RIS, referring providers, and a streamlined prior authorization engine. In this live panel, we’ll hear how CMI’s operations team tackled inefficiencies head-on, partnered with ScriptSender and Infinx, and built a technology-driven process that now supports 40% electronic order intake, same-day patient contact, and 20% growth in volume—without additional staffing. CMI leadership will share lessons learned, pitfalls avoided, and what they’d do differently if they had to do it again. Whether you’re still fax-based or knee-deep in modernization, this conversation will offer real-world strategies for reclaiming your team’s time, improving patient access, and boosting referral satisfaction. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Franciscan Health’s Journey to the Cloud: Pioneering Epic on Microsoft Azure On this episode Chuck Christian, Chief Technology Officer at Franciscan Health talks to host Ben Hilmes about the health system’s migration of Epic to Microsoft Azure. Chuck talks about the complexities of cloud cost management and how it’s able to save them millions of dollars, and he also shares the leadership lessons that have shaped his career, especially around staying curious, practicing humility, and truly working together as a team. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Host Justin Barnes recorded live at HIMSS25 in Las Vegas. Stay tuned for the next few weeks to hear all his guests.This week his guests are Melisa Margraves, VP Healthcare & Life Sciences Sales Leader at HPE, and Jason Jones, Global Senior Client Executive- Strategic Accounts at Rackspace. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

From Rural to Enterprise: Anna Turman's Journey Through Healthcare Leadership and the Art of Technology Transformation Join us for an insightful conversation with Anna Turman, MHA, CHCIO, FACHE, as she shares her unique 20+ year journey from leading a rural Nebraska hospital as CEO to driving technology transformation at one of the nation's largest health systems. Currently serving as AVP IT Customer Success at Radiology Partners, Anna brings a rare triple perspective—having served as CIO, COO, and CEO—to discuss how technology leadership must adapt across different organizational scales, the critical importance of sponsorship over mentorship in career advancement, and her proven leadership strategies including intentional rounding and situational awareness. As both a healthcare executive and accomplished artist, Anna offers unique insights into the intersection of creativity and clinical excellence, the importance of giving ourselves grace as competitive leaders, and practical frameworks for leading high-performing teams whether in-person or distributed. • Scale-Adaptive Leadership: How technology strategies must evolve when transitioning from rural hospitals to large health systems, and the unique value rural experience brings to enterprise leadership • Sponsorship vs. Mentorship: Why senior champions who advocate for your advancement matter more than traditional mentors for career acceleration in healthcare IT • Leadership Rounding Framework: "Connect, Level Set, Add Value" methodology for building trust, maintaining awareness, and driving team performance • Self-Compassion in Leadership: How competitive healthcare leaders can overcome being their own worst critics and model grace for their teams • Art-Medicine Integration: How creative pursuits enhance healthcare leadership, innovation, and the human connection essential to patient care To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

What’s Next For Orthopedics? Lessons From The AAOE 2025 Conference Hear fresh insights from the AAOE 2025 Conference as David Byrd, Lora Pada, and Danelle Newman break down the top trends shaping orthopedic practices today. Learn what’s working, what’s changing, and how ortho leaders like OSS Health are turning conference takeaways into real-world results. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Episode 69 When COVID Hit Hardest: Pacific Islander Voices Reveal Hidden Healthcare Truths On this episode host Raj Sundar & guest Joseph Seia explore the deep-rooted structural inequities that have shaped health outcomes for Pacific Islander communities, especially during the COVID-19 pandemic. Together, they unpack how colonialism, racism, erasure, and the lack of culturally appropriate healthcare have contributed to disproportionate impacts, and they highlight the vital role of community-led solutions and culturally safe spaces in healing. They discuss the limitations of the cultural competency model, the importance of recognizing power dynamics, and the essential need for physicians and healthcare systems to center trust, relationship-building, and self-determination for marginalized communities. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Episode 139: Functionality Testing Surgical Instruments and Devices Surgical instruments need to be clean, and this rightly becomes an area of focus for a lot of sterile processing departments. But we also need to make sure that instruments and devices used in the surgical case are functional, because non-functional devices can cause complications for patients. On this episode, they speak with the Packaging Princess, Malinda Elammari about instruments and testing protocols that are often overlooked. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

IBD 3 Part Series On this Part 2 of 3 episode host Fred Goldstein invites Dr. Christine Frissora, gastroenterologist and associate professor of clinical medicine, at The NY Presbyterian Cornell University Medical Center and Dr. Ken Schaecher, chief medical officer emeritus, University of Utah Health Plans and chief medical officer at a regional health plan and practicing general internal medicine specialist. On this episode the doctors share information on the costs associated with treating IBD, as well as introduce the Vibrant System and some of its advantages. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/