Ron Reich Founder RLB Training & Development EP 189
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Show Notes
Ron Reich, founder of RLB Training and Development talks to Peter and Kathleen about the importance of emotional intelligence for effective leadership, empathy, and building relationships in business. https://www.linkedin.com/in/ron-reich-7809829/ https://www.youtube.com/channel/UC1KTIHX1EYw9eUQKBB6k5xg
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Timeline
04:54 The 3 ‘R’ s Result – Reputation – Relationships
07:50 What is Emotional Intelligence (EI)?
09:47 Emotional Triggers
11:20 What separates high achievers?
12:40 Developing EI over time
15:23 Empathy
18:25 Caring
19:20 Difficult conversations
19:50 Taking appropriate action
26:06 Working with Ron
28:26 Success Secrets
29:00 Being Human