Shake Shack’s test kitchen: Developing a good jobs and automation combo
HBS Managing the Future of Work · Harvard Business School
May 21, 202539m 36s
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Show Notes
Shake Shack Chief Growth Officer Steph So and HBS professor Chris Stanton join Bill Kerr to discuss the fast-casual chain’s digital strategy and how technology is changing the dining experience and restaurant work, from frontline to back office.