Handling the AI FUD (Fear, Uncertainty and Doubt) in Healthcare

AI is everywhere in healthcare — from flashy demos on the expo floor to workflow tools in hospitals. But how much of it is real, and how much is hype?

In this episode of Haverin About, Stuart and Bethany cut through the fear, uncertainty, and doubt (FUD) around AI in healthcare. T

They share perspectives from both the vendor and healthcare system sides, blending serious insights with humor and stories.

You’ll hear about:

• Why hospitals don’t have one buyer, but an army of “Knights Who Say No”
• The ROI vs. TCO dilemma — hidden costs that kill the promise
• Governance platforms and “unsexy plumbing” as the real opportunity in 2025
• Data, compliance, and trust: the risks that can’t be ignored

Articles Mentioned:

• Joshua Liu's original LinkedIn article that inspired "The Knights who Say No!": - Great article by Joshua Liu on LinkedIn that inspired Stuart's "Knights who say No!" article
• "The Knights who say No!" Substack article: - Stuart's article on the complex network of approval flows inside hospitals and health systems

Timestamps:

00:00 Some gentle havering about The Pitt and “Maybe I should have low-key become a doctor?

05:15 The AI Hype acceleration in Healthcare

11:55 Navigating Hospital Buyers' skepticism

21:13 The Seller's Lens in AI Adoption

23:00 ‘The Knights who say No!’  Navigating Healthcare Technology Sales Challenges

29:52 The Role of Educating to Sell AI Solutions

35:04 External and internal Healthcare AI Regulation and compliance

40:12 The Importance of Governance in AI Implementation

45:33 Closing Thoughts and next week's promo

Listen if you want to: understand how hospital leaders think about AI adoption, where vendors trip up, and what the next 12 months really hold.

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