Grow Your Credit Union

_*]:min-w-0 gap-3"> Read the show notes and full transcript on our site: growyourcreditunion.com _*]:min-w-0 gap-3"> A $12.6 billion merger collapsed. The credit unions are now in court. And somewhere in the middle of it all, a CEO allegedly told his merger partner he was a dictator and didn't care what anyone thought. The question worth asking isn't what went wrong. It's why nobody asked the right questions before the papers were signed. _*]:min-w-0 gap-3"> In this episode: Why toxic workplace culture hits women harder and what credit union leaders are missing about their own culture What a collapsed $12.6 billion merger reveals about leadership character and due diligence Whether your conference budget is actually building skills or just buying inspiration _*]:min-w-0 gap-3"> Host: Joshua Barclay Co-host: Becky Reed Guest: Stacy Armijo, Chief Experience Officer, Amplify Credit Union

Read the shownotes and full transcript on our site: growyourcreditunion.com Every time a credit union has an unmet need, its ready to swipe right on a new vendor. But 450 matches later, nobody's having the hard conversation with the partners already sitting across the table. What if the answer was never a new vendor? What if it was just a better conversation with the ones you already chose? In this episode: Whether credit unions are ready for 52% of CEOs to retire in six years Why buying more technology isn't the same as innovating The case for and against board term limits Host: Joshua Barclay Co-host: Becky Reed Guest: Mike Valentine, President and CEO of BCU

Read the shownotes and full transcript on our site: growyourcreditunion.com Nobody is buying bad technology on purpose. Credit unions are doing the best they can with cores that weren't built for the world they're operating in today, and the gap between what modern software promises and what actually plugs into your infrastructure is nobody's fault and everybody's problem. So how many more systems are you willing to add before you admit the foundation is the problem? In this episode: Whether credit unions are preparing their people for AI Why nearly half of CEOs report feeling lonely What's really causing technology rollouts to stall at credit unions Host: Joshua Barclay Co-host: Becky Reed Guest: Michael Goad, President and CEO of Dow Credit Union A huge thanks to our sponsor, Pure IT For nearly 10 years, Pure IT has helped credit unions modernize technology, strengthen cybersecurity, and build mission-aligned roadmaps. They meet you where you are, prioritize strategy, and reduce complexity. With deep cloud, security, and planning expertise, Pure IT helps credit unions operate securely and confidently. Learn more at pureitcuso.com today.

Read the shownotes and full transcript on our site: growyourcreditunion.com The NCUA says deregulation is coming. Small credit union leaders say it's about time. But when the real burden isn't the rules on the books, it's the people enforcing them, does any of it matter? In this episode host Joshua Barclay and co-host Becky Reed welcome Doug Wadsworth, President and CEO of Tri-CU Credit Union, to discuss these three topics: Is the NCUA's deregulation push solving the right problems? Why aren't businesses seeing a return on AI? Is it really getting harder to lead a credit union? Host: Joshua Barclay Co-host: Becky Reed Guest: Doug Wadsworth, President and CEO of Tri-CU Credit Union. Get his book: Keep it Simple, CEO A huge thanks to our sponsor, Pure IT For nearly 10 years, Pure IT has helped credit unions modernize technology, strengthen cybersecurity, and build mission-aligned roadmaps. They meet you where you are, prioritize strategy, and reduce complexity. With deep cloud, security, and planning expertise, Pure IT helps credit unions operate securely and confidently. Learn more at pureitcuso.com today.

Read the shownotes and full transcript on our site: growyourcreditunion.com There's nothing wrong with using AI to speed up your work. But when you start relying on it to do your job, well, your peers start to notice. "AI workslop" forces your colleagues to interpret, correct, and redo the work you were supposed to finish and they definitely resent you for it. This episode was recorded LIVE from CU Intersect 2026 in New Orleans. In this episode: How AI workslop wastes two hours per incident and erodes trust Who's responsible when AI vendors mess up Why 56% of leaders burned out last year Whether traditional branches are still necessary Questions from the audience on technology and AI education Host: Joshua Barclay Co-host: Elizabeth Osborne, COO at Great Lakes Credit Union Sponsored Guest: Jack Smith, CEO and Co-founder of Pure IT A huge thanks to our sponsor, Pure IT For nearly 10 years, Pure IT has helped credit unions modernize technology, strengthen cybersecurity, and build mission-aligned roadmaps. They meet you where you are, prioritize strategy, and reduce complexity. With deep cloud, security, and planning expertise, Pure IT helps credit unions operate securely and confidently. Learn more at pureitcuso.com today.

Read the shownotes and full transcript on our site: growyourcreditunion.com Your board thinks $100,000 is too much for a CEO because they never made more than $40,000 on the factory line. Your C-suite wants the credit union of old. And your employees? They're leaving, not for better pay, but because you're offering them a 1995 compensation package in 2026. In this episode: What age is your leadership thinking in? Why somewhere you lost your ability to be creative Why they don't want pizza they want a path to your chair Why you can't keep absorbing benefit increases every year Host: Joshua Barclay Guest Co-host: James McBride, SVP of Credit Union Relationships at CU Benefit Guest: David Simms, Creator of CU Benefit A huge thanks to our sponsor, CU Benefit Stop absorbing annual benefit cost increases of 20-40%. CU Benefit is a strategic CUSO partner designed to help Credit Unions pre-fund up to 100% of employee benefits and unlock balance sheet potential. Generate investment returns 4-5 times higher than traditional bonds. Strengthen employee retention and increase net income by as much as 50%. Visit CUBenefit.com to learn more.

Read the shownotes and full transcript on our site: growyourcreditunion.com We all think it: "If I just work longer, I'll get more done." But when one of your high performers starts operating this way, you need to step in immediately. Because they're not going to tell you they're burning out. So how do you catch it before they quit? In this episode: Why AI isn't making you dumber Why working 70 hours isn't making you more productive Why better due diligence won't prevent vendor breaches Host: Joshua Barclay Co-host: Becky Reed Guest: Ray Ragan, CIO at Securityplus Federal Credit Union A huge thanks to our sponsor, CU Benefit Stop absorbing annual benefit cost increases of 20-40%. CU Benefit is a strategic CUSO partner designed to help Credit Unions pre-fund up to 100% of employee benefits and unlock balance sheet potential. Generate investment returns 4-5 times higher than traditional bonds. Strengthen employee retention and increase net income by as much as 50%. Watch this video or visit CUBenefit.com to learn more. Ray is organizing the Banking on AI Conference in Atlanta. Credit union professionals and banking professionals will discuss new and novel uses of AI throughout the industry. Learn more at bankingonai.info