
Episode 88
#88 Customer Service & Permitting How LocalGov Can Do Better
GovLove - A Podcast About Local Government · GovLove
February 14, 201740m 12s
Audio is streamed directly from the publisher (traffic.libsyn.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Dan Ralley the Assistant City Manager of Upper Arlington, OH and Carl Anderson from ViewPoint Solutions joined GovLove to talk about how to better serve residents in permitting. They discuss Upper Arlington's approach to e-permitting and how it put customer service first.