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#88 Customer Service & Permitting How LocalGov Can Do Better
Episode 88

#88 Customer Service & Permitting How LocalGov Can Do Better

GovLove - A Podcast About Local Government · GovLove

February 14, 201740m 12s

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Show Notes

Dan Ralley the Assistant City Manager of Upper Arlington, OH and Carl Anderson from ViewPoint Solutions joined GovLove to talk about how to better serve residents in permitting. They discuss Upper Arlington's approach to e-permitting and how it put customer service first.