Episode 655
#655 Civic User Research with Ryan Kurtzman and Gati Wankyo, Long Beach, CA
GovLove - A Podcast About Local Government · GovLove
December 13, 202455m 56s
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Show Notes
Two guests from the City of Long Beach, California joined the podcast to discuss civic user research. Ryan Kurtzman is the Technology Partnerships Officer and Gati Wankyo is a Training Coordinator. They discussed how civic user research helps the City to improve digital services and technology. They also shared examples of the research in practice and information on the learning cohort.
Host: Meredith Reynolds