Season 4 · Episode 15
Season 4 Episode 15 - How Modernized Tech Led to Faster Veteran Benefits Delivery
GovCIO Media & Research Podcasts · GovernmentCIO Media & Research
June 2, 202120m 45s
Audio is streamed directly from the publisher (traffic.libsyn.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Despite the disruptions of the pandemic, processing claims and delivering benefits to veterans increased over the past year. Acting Under Secretary Thomas Murphy discusses the progress still ahead, including improvements to the GI Bill, digitization, automation technologies and more. Thanks to a career in the private sector, Murphy sees the importance of delivering services faster and sees great potential technology has in making that happen.