GovCIO Media & Research Podcasts

Proteomics is an emerging field in cancer care and research. The National Cancer Institute's Clinical Proteomic Tumor Analysis Consortium (CPTAC) aims to get to the heart of cancer by studying its molecular basis across different cancers. The group believes expanding open-source resources and other data can lead to new treatments in cancer and expand precision medicine. Dr. Henry Rodriguez, the founding director of the Office of Cancer Clinical Proteomics Research at NCI, discusses the program and how the related International Cancer Proteogenome Consortium (ICPC) is helping researchers pull together resources necessary to innovate cancer care.

In light of the National Institute of Standards and Technology's new second iteration of its cybersecurity framework, Rubrik Public Sector CTO Travis Rosiek breaks down the framework's importance across public and private sector organizations. Rosiek discusses the framework's backup durability provisions, how artificial intelligence is helping protect data integrity and some of the evolving cybersecurity threats for federal agencies to be aware of. The framework is a critical component that ensures organizations can mobilize their data while also keeping it secure, but also recoverable, in the event of an attack or breach.

The Environmental Protection Agency (EPA)'s current iteration of its strategic priorities features a new goal for environmental justice alongside civil rights and climate change. EPA Chief Financial Officer Faisal Amin shares new details about how the agency is developing new technology standards that will decrease greenhouse gas emissions and improve overall air quality. Amin also discusses where EPA sees potential for AI and other emerging technologies.

The Food and Drug Administration produces and processes a lot of data. As FDA's inaugural chief data officer, Ram Iyer discusses the office's plans for data modernization and how it is using technology to create interdependency across the agency. Iyer also highlights where he sees emerging technology making the most impacts, how data governance is evolving and how partnerships are improving communication and collaboration. Plus, he highlights how his past experiences in industry are influencing his current priorities to bring modernization into the agency.

The White House's port cybersecurity executive order tasks the Coast Guard with monitoring the cybersecurity of vessels, facilities and harbors. Threats could target the global supply chain, national security interests and other vital systems. Rear Adm. Wayne Arguin, the Coast Guard's assistant commandant for prevention policy, discusses how the executive order will affect the service and why cybersecurity matters to the Marine Transportation System. He explains his shifting priorities as the Coast Guard assesses risks and provides cybersecurity services to ports, vessels and partners.

The Marine Innovation Unit works to accelerate the adoption of advanced capabilities in the Marine Corps. Made up of reservists, MIU comprises personnel with diverse functional backgrounds in areas like logistics, cybersecurity and consulting to tackle some of the largest technological challenges at the service. MIU Commanding Officer Col. Brooks Braden discusses at Sea-Air-Space in National Harbor, Maryland, how MIU advises the Marine Corps on emerging technology, what public-private partnerships for the service looks like and the nuances between chasing the technology of today while building the technology of tomorrow. Check out our full conference coverage.

The Navy center responsible for managing IT supporting intelligence operations has a critical responsibility to keep communications and data-sharing capabilities both reliable and secure. Commanding Officer Capt. Matt Cegelske for the center, called the Hopper Global Communications Center situated in the Office of Naval Intelligence, discusses at the Sea-Air-Space conference some of the unique cybersecurity challenges the center faces in the current threat environment and his plans for collaborating with industry to integrate modern tools to keep sensitive information safe. Follow more of our Sea-Air-Space coverage.

The Coast Guard is increasingly relying on modern technology to propel its mission. At Sea-Air-Space in National Harbor, Maryland, Commandant Adm. Linda Fagan said the changing pace of technology requires creative thinking and partnerships. She cites how the service is expanding artificial intelligence, machine learning and data analytics to bring its legacy computing ecosystem into one focused on modernization efforts for capabilities like autonomous vehicles and whatever the future brings. Fagan discusses her vision of the Coast Guard of the future, the impact of partnerships on the mission and how technology is changing Coast Guard operations. Check out our full coverage of the conference.

The Marine Corps needs to balance security and accessibility challenges that come with having many devices and systems working together. At Sea-Air-Space in National Harbor, Maryland, Marines Cyber Technology Officer Shery Thomas briefs implementation plans for zero trust as part of the Defense Department's broader plan to adopt zero trust architectures by 2027. Thomas also discusses how end user safety and artificial intelligence fits into this plan. Follow more of our Sea-Air-Space coverage.

Cyber threats are constantly evolving, so the Department of the Navy needs to be agile to thwart attacks. Assistant Deputy Chief of Naval Operations for Information Warfare Jennifer Edgin at Sea-Air-Space in National Harbor, Maryland, discusses the challenges of securing Navy's networks and how she sees technology like AI supporting threat monitoring in the cyber domain. She also discusses some of the acquisition considerations and breaking through the outdated tech model of break, buy, replace.

The White House's executive order on port cybersecurity tasks the Coast Guard with leading cyber defenses for the expansive American Maritime Transportation System (MTS). The size and complexity of this network of waterways and ports can make it a prime target for cyber adversaries since breaching these avenues can disrupt global economic movement and security. Coast Guard Cyber Commander Rear Adm. Jay Vann at Sea-Air-Space in National Harbor, Maryland, puts these threats into perspective. He discusses the Coast Guard's scalable response framework as threats evolve and how the order empowers his office as it takes on an expanded role to support this mission in cyberspace. Check out our full coverage of the conference.

National security challenges for the Defense Department require innovative technology and solutions from the defense and commercial sectors. Often times, these solutions that might begin development in one military service can apply to another. At Sea-Air-Space in National Harbor, Maryland, we spoke with Kedar Pavgi, national capital regional director at the National Security Innovation Network (NSIN). He discusses how the office, part of the Defense Innovation Unit, is working to bridge technology divides by forging partnerships between academia, the commercial sector and DOD to bring in innovative technologies through programs like focused grand challenges and other investment opportunities. Pavgi also briefs how these efforts are involving amid the "DIU 3.0" plan to scale defense innovation more rapidly. Check out our full coverage of the conference.

Defense Department leaders are looking at artificial intelligence to augment or automate core functions and processes. For the Navy, this technology can impact critical maritime missions. Dr. Glen Henshaw, senior scientist for autonomous and robotics systems at Naval Research Laboratory, discusses at Sea-Air-Space in National Harbor, Maryland, how the Navy is examining potential use cases for artificial intelligence within robots and other autonomous systems.

The current Navy and Marine Corps voice communications technology is a conglomeration of different systems, vendors and structures from the past several decades. This has brought a need for enhanced base modernization and centralization of VoIP communications. David Rouse, senior director, Defense and National Security Verizon, joined us at Sea-Air-Space 2024 to discuss the future in which there is an infrastructure flexible enough to work with current technologies (inside plant and outside) while providing a roadmap for the Navy to move to a new, modernized platform without a lot of constraints. Check out our full coverage of the conference.

Nearly 40% of the ocean has not been mapped using the latest resources and tools. Exploring the ocean is critical to maritime power for the U.S. The National Oceanic and Atmospheric Administration's (NOAA) Office of Marine and Aviation Operations is at the forefront of mapping the ocean via its fleet of research ships and specialized data-collecting aircraft. At Sea-Air-Space in National Harbor, Maryland, Rear Adm. Chad Cary, the office's deputy director for operations, discusses how his office is using technology like uncrewed systems for environmental intelligence and how cooperation with other agencies help support the maritime mission across the world. Check out our full coverage of the conference.

Following the passage of the PACT Act, the Department of Veterans Affairs is hiring more staff, serving more veterans and offering expanded access to benefits. After a record-breaking 2023, the agency says, it anticipates an even bigger 2024. VA CIO Kurt DelBene discusses the tech priorities for the agency headed into 2024, from EHR modernization to artificial intelligence, user experience to hiring and more.

The Participant Engagement and Cancer Genome Sequencing Network (PECGS) part of the Cancer Moonshot Initiative is a collaboration between the National Cancer Institute and research institutions to engage cancer patients directly and ultimately better understand cancer genomics. One of six funded projects is with Washington University, which is focusing on rare and understudied cancer populations with health disparities. Dr. Bettina Drake, professor at the university's School of Medicine, discusses how her team is studying molecular changes in tumors for cancers like cholangiocarcinoma, multiple myeloma in African Americans and colorectal cancer under age 50 in African Americans. NCI Program Director Dr. Leah Mechanic also discusses how the PECGS Network overall is advancing health equity and precision medicine efforts around cancer care and treatment. This is an in-depth peek into one of many programs within a broader collaborative effort to better understand cancer and accelerate the White House's Cancer Moonshot's mission to end cancer as we know it.

Indian Health Service CIO Mitchell Thornbrugh joins HealthCast to talk about ways that IHS is progressing in its modernization program and the need for a patient-centered, human-centered approach to care. He notes that IHS is working with across levels of government to provide better health care, ultimately, to Native Americans and Alaska Natives living in diverse communities nationwide. Modernizing a health care system is a big task, with organizations having to prioritize customer experience and leverage technology to move toward modern, patient-centered care. At the Indian Health Service (IHS), replacing the existing Resource and Patient Management System (RPMS) means replacing the oldest legacy system in the Department of Health and Human Services (HHS).

Veterans have the ability to manage their health and benefits information largely through the use of application programming interfaces (APIs) developed through the Department of Veterans Affairs' Lighthouse program. Director of the program's developer experience, David Mazik, sits down with us at HIMSS in Orlando, Florida, to discuss how the program is helping veterans and clinicians share data both within and outside of VA. Mazik discusses how APIs are helping organizations that are serving the veteran health care ecosystem to make social determinants of health interoperable to address health concerns such as suicide risk.

Health-focused organizations look at technology to prevent and help curb the effects of cybersecurity threats to better protect patients, and federal agencies might serve as a model to others in the private sector for program governance. At HIMSS in Orlando, Florida, HIMSS Cybersecurity and Privacy Senior Principal Lee Kim puts these threats into context for the health care community and government partners. She highlights how many in the private sector can learn from government agencies in how they are built organizationally for resilience. She highlights some of the external threats the industry overall faces and what patients, providers and government together can do to prepare for a secure future.

The CDC's new Office of Public Health Data, Surveillance, and Technology executing the Public Health Data Strategy met nearly 15 milestones over the past year. Looking ahead into its second year of the plan and after seeing through the first flu season, office director Dr. Jennifer Layden highlights some of those accomplishments around electronic case reporting and establishing core data sources. She discusses what she envisions is on the horizon for more automation, monitoring additional health conditions and expanding partnerships in the community.

The Veterans Health Administration recently expanded health care benefits to all veterans who served in the Vietnam War, the Gulf War, Iraq, Afghanistan or any other combat zone after 9/11. Behind the scenes, the agency is spearheading many initiatives to further enhance interoperability around its health care ecosystem to better serve veteran patients. Under Secretary for Health Dr. Shereef Elnahal discusses with us at HIMSS in Orlando, Florida, some of the updates around the PACT Act, open APIs and artificial intelligence, plus what programs like Mission Daybreak and innovations like ambient technology have on the transforming health care experience.

Department of Health and Human Services CISO and Acting Deputy CIO La Monte Yarborough highlights during HIMSS in Orlando, Florida, how his office is prioritizing cybersecurity in the broader health care community in the age of AI. Cybersecurity resilience in the health sector demands public policies to keep data and systems secure as the threat landscape evolves. He highlights the HHS 405(d) program that can help the public health sector bolster cyber defenses. He also provides perspective on where AI fits into cybersecurity at the agency and how regulatory frameworks are evolving around emerging technology.

The health sector faces many challenges that technology has the potential to alleviate including workforce burden, staffing shortages, cybersecurity challenges and data management struggles. Much of that can see improvements with smart uses of artificial intelligence and virtual care, according to NTT DATA Chief Health Informatics Officer Heather Hudnall at the HIMSS conference in Orlando, Florida. A former nurse herself, Hudnall describes how government can think about harnessing data to transform public health missions and ultimately deliver the best care to patients through public-private partnerships.

The Department of Veterans Affairs is setting in motion new artificial intelligence strategies in light of the White House's executive order to prioritize ethical AI development. At HIMSS in Orlando, Florida, VA Deputy CTO for AI Kimberly McManus highlights the four areas the agency is taking a closer look at: governance, prior use cases, infrastructure and workforce. McManus cites the Veterans Health Administration's framework for trustworthy AI she sees guiding much of the work around ensuring the backbone for safe AI development is there as she sees the technology impacting "the entire enterprise."

Deputy National Coordinator for Health IT Steven Posnack discusses a few updates to data sharing and interoperability rules for the health IT community, including HTI-1, HTI-2, United States Core Data for Interoperability (USCDI) and Trusted Exchange Framework and Common Agreement (TEFCA). As organizations work to adopt new interoperability standards and policies, artificial intelligence is showing promise for its impact in health IT processes. Posnack highlights how ONC is starting to think about AI and associated ethical concerns.

Artificial intelligence is a key focus at the HIMSS conference in Orlando, Florida, where Department of Health and Human Services Chief AI Officer Greg Singleton discusses his vision for the technology at the agency. Singleton gives us a glimpse at the key parts that make up the CAIO role as agencies are putting in place their strategies to meet the White House's 2023 AI executive order directing agencies on various aspects for the technology. Looking ahead, Singleton discusses where he sees AI making the most impacts at the agency and some of his more near-term goals to impact clinical outcomes.

Taking big-picture technology concepts and integrating them into practice is a key focus for Dr. Paul Tibbits, executive director of technical integration at the Department of Veterans Affairs. At the HIMSS conference in Orlando, Florida, Tibbits discusses how he sees technology like digital twins and artificial intelligence impacting the health care experience. Tibbits gives a glimpse into what's ahead with potential for "patient digitial twins" and the opportunities that IT and data modernization can have on integrating new capabilities and services.

Open-source data and artificial intelligence are poised to transform the health care landscape. Andrea Fletcher, chief digital strategy officer at the Centers for Medicare and Medicaid Services (CMS), aims to leverage and inject human-centered design into these concepts as the agency explores their potential for improving the quality of health care services and keep data secure in heightened threat environments. At HIMSS in Orlando, Florida, Fletcher provides a glimpse into some of the pilots her team has launched and where she sees opportunities for partnerships across the department to thrive.

Mitigating cross sector risks and recognizing vulnerabilities in the supply chain remain top priorities for the National Risk Management Center (NRMC) at the Cybersecurity and Infrastructure Security Agency. NRMC Assistant Director Mona Harrington said the team of experts is responsible for creating realistic and actionable recommendations to manage risk to the global information and communications technology supply chain. Harrington said NRMC also utilizes the Secure Tomorrow Toolkit to help stakeholders get a better understanding of the future threat landscape across the information domain. She also highlighted the agency's use of artificial intelligence as well as the Joint Cyber Defense Collaborative's work to reduce the nation's cybersecurity risk. This episode is sponsored by Zscaler.

The Pentagon is undergoing a robust plan to create a foundation for its AI-enabled capabilities that include data infrastructure and management, platforms, processes and, of course, people. Leading this charge is the Chief Digital and AI Office (CDAO), which is working toward a number of deliverables this year around many of these aspects. CDAO Digital Talent Management Office Chief Angela Cough discusses the ways in which she works across departments and the broader Defense Industrial Base to create the AI workforce of the future. She highlights some of the tools and skills employees will need now to be successful in the age of AI.

The National Cancer Institute is utilizing a host of new technologies to diagnose and detect cancer thanks to its Innovative Molecular Analysis Technologies (IMAT) and Informatics Technology for Cancer Research (ITCR) programs. These programs are developing methods that are enhancing cancer research, including artificial intelligence. Dr. Kelly Crotty, program director for NCI's Center for Strategic Scientific Initiatives, said not only have the programs helped researchers better identify and screen for cancer, but also they've been instrumental in driving progress in clinical care. Crotty also shares updates about NCI's Liquid Biopsy Consortium and discusses the benefits and challenges she's seeing with AI.

Partnerships play a critical part of the innovation work across the Defense Department. The complex global threat landscape, in both the kinetic and cybersecurity domains, requires partnerships to solve some of the most pressing national security challenges. Assistant Deputy Chief of Naval Operations for Information Warfare Jennifer Edgin discussed at AFCEA West the ways her office is leveraging partnerships, using emerging technology and modernizing its systems.

The U.S. Marine Corps is in the middle of modernizing its networks into a single enterprise network to improve identity management and services. The team is upgrading software and hardware to improve latency and cybersecurity, and is leveraging artificial intelligence as part of these modernization plans. At AFCEA West, Shery Thomas, cyber technology officer at the Marine Corps Forces Cyberspace Command, discusses the state of the Marines' network modernization and the ways his teams are ensuring the network is accessible and secure against future threats.

Metrics are critical to assessing a contract's or program's success in IT procurement at the Navy. Measuring success can be difficult without these clear parameters. Justin Fanelli, acting CTO at the Department of the Navy and technical director at Navy PEO Digital and Enterprise Services, discussed with us at AFCEA West the ways in which the Navy is measuring program success. He said when a program does not work, inertia needs to be fought. "When something moves, we take it down," he said. He also highlights how the Navy is encouraging more entrants into the acquisition process and how the Navy partners with industry to scale innovation.

Leveraging the next generation's digital skill sets, comfort with technology and innovation is key to the Marine Corps' vision for its future software-savvy workforce. Lt. Col. Charlie Bahk, director of the Marine Corps Software Factory launched last year, tells GovCIO Media and research at AFCEA West that "all you have to do is just kind of get out of the way a little bit." Bahk also discusses the evolution of the Marine Corps Software Factory as it nears its one-year anniversary, challenges he foresees in developing software capabilities for warfighters and the value of collaboration and resourcefulness in software development.

The Navy's systems and data operations exist in a challenging environment that requires strong identity management to secure threats, partnerships across the Defense Department and technology innovation. At AFCEA West, Navy CIO Jane Rathbun discusses how the service is avoiding common pain points in modernization and introducing more structure, data and flexibility. She also highlights how the service is thinking about innovation and mixing traditional with new approaches to stay ahead of the curve in the ever-evolving technology landscape.

The Defense Department is undergoing largescale modernization efforts that require close attention to building the infrastructure that delivers information quickly, but also securely. Digital transformation in government requires a mindset that considers all aspects of the organization, partners and stakeholders. While at AFCEA West in San Diego, Equinix Senior Director of Segment Marketing for the Americas D.R. Carlson sat down with us to discuss the common pain points organizations experience in digital transformation journeys, how AI can aid modernization and the ways to bridge legacy and new systems — plus what this all means for defense organizations.

Cyber threats from China have been the subject of recent high-profile Congressional hearings lately. Analyst Jack Corrigan from Georgetown University's Center for Security and Emerging Technology (CSET) spoke to the U.S.-China Economic and Security Review Commission Feb. 1 about the risks that Chinese information and communications technology and services (ICTS) have on U.S. national security and critical infrastructure. Corrigan joins CyberCast to break down these threats and what they mean for government agencies, what CIOs can do about them and the role of procurement regulations in strengthening those defenses.

Last month the National Science Foundation (NSF) launched the National Artificial Intelligence Research Resource (NAIRR) pilot to encourage AI cooperation and innovation as part of the White House's executive order to advance AI. The pilot comprises a partnership with 10 federal agencies and 19 industry organizations. Tess deBlanc-Knowles, NSF's special assistant to the director for AI, joins GovCast to discuss how partnerships strengthen the NAIRR pilot, how it is democratizing access to AI research and how shepherding AI leadership can open more doors for the federal government, industry and academic community more broadly.

The White House's Better Contracting Initiative aims to ensure the federal government is getting the best prices on services through acquisition. The government spent more than $77 billion dollars on federal IT contracting last year, so saving money for government and ultimately taxpayers is among one of the initiative's top priorities. Laura Stanton, assistant commissioner for the Office of Information Technology Category at the General Service Administration's Federal Acquisition Service, discusses the next phase of the initiative and how it will impact the IT contracting landscape in the long run.

President Joe Biden's executive order on artificial intelligence requires agencies to name chief artificial intelligence officers (CAIO). Some agencies with longstanding AI experience have named CAIOs, while others are still in the process of naming their officials. Managing Editor Ross Gianfortune and Staff Writer/Researcher Jordan McDonald analyze the state of CAIOs and the future of AI officials.

The U.S. Digital Corps started out as an idea to help strengthen the federal tech workforce and was borne in August 2021 out of a collaboration between the White House, Cybersecurity and Infrastructure Security Agency (CISA) and General Services Administration's Technology Transformation Services to transform hiring tech talent. Since then, it has placed more than 80 early-career tech and cybersecurity professionals at dozens of agencies through a two-year fellowship program. U.S. Digital Corps Founder and Director Caitlin Gandhi speaks about its history and successes, how IT hiring is changing in government and the impact fellows are having at agencies writ large.

The Department of Homeland Security is developing a new workforce plan to bring in technical talent through initiatives like a new IT Academy. Executive Director of IT Operations Chris Granger discusses how these efforts and more are part of a broader plan at DHS to improve its services make them more equitable and accessible. Granger dives into the agency's strategic plan for the next four years and how technologies like artificial intelligence will support initiatives to improve the supply chain and even support missions to locate and rescue victims of online child sexual exploitation.

CISA's "secure by design" framework is helping software manufacturers bake cybersecurity into products as part of an effort to implement the National Cyber Strategy that the White House released earlier this year. Cybersecurity has traditionally been treated as an afterthought in technology. CISA wants to change that. CISA Senior Advisor Lauren Zabierek discusses what it means to be secure by design, what the new framework outlines and what it means for vendors and the development community. You'll hear more about the framework's three principles: Take ownership of customer security outcomes. Embrace radical transparency and accountability. Lead from the top. For more secure by design resources: CISA's Secure By Design: https://www.cisa.gov/securebydesign Secure by Design white paper: https://www.cisa.gov/resources-tools/resources/secure-by-design CISA's Case for Memory Safe Roadmaps: https://www.cisa.gov/case-memory-safe-roadmaps

GovCast had a banner year in 2023, featuring dozens of interviews with federal IT leaders, officials and experts. We take a look back at the year's work around AI, zero-trust implementation and many other issues and topics facing all IT staffs throughout government. On this year-end episode of GovCast, Managing Editor Ross Gianfortune, and Staff Writers Jayla Whitfield and Jordan McDonald as they reflect on the most memorable episodes and themes of 2023. Featured conversations include: 1:00: Brian Mazanec, Deputy Director, Office of Preparedness in the Administration for Strategic Preparedness and Response 5:15: Will Cahoe, 10x Program Communications Lead, GSA 9:00: Wayne Jacobs, Special Agent in Charge, Criminal and Cyber Division, FBI Washington Field Office 13:00: Francis O'Hearn, CIO, U.S. Mint 14:45: Melvin Brown II, Deputy CIO, Office of Personnel Management

Former Federal Deputy CTO Jennifer Pahlka who helped found the U.S. Digital Service and other major technology programs like the Presidential Innovation Fellows has ideas for how government can leverage the opportunities in technology to advance critical services for the public. Often there is a gap between policy and implementation, especially in digital government, which can slow down modernization. But agencies can reevaluate how they provide benefits and services to the public online and strategize the evolution of digital services. Pahlka, who also wrote the book "Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better," discusses these strategies as well as where culture and innovation fits in the future digital age for government.

This episode we're diving into some defense technology perspectives, specifically for the Indo-Pacific region. We recently had the opportunity to connect with leaders at the AFCEA TechNet Indo-Pacific conference in Honolulu where they shared how they're thinking about the quickly changing landscape and what it means for defense programs, software factories, cloud modernization and data centricity. Featured interviews include: Rob Vietmeyer, Chief Software Officer at DOD. https://governmentciomedia.com/dod-software-chief-breaks-down-tech-shifts-pacific-region Sharon Woods, Director of DISA's Hosting and Compute Center. https://governmentciomedia.com/disa-hac-director-shares-commercial-cloud-capability-progress-indo-pacific Andrew Hong, Deputy Director of Cyber Portfolio, Defense Innovation Unit. https://governmentciomedia.com/diu-brings-new-mindset-defense-technology Indopacom CIO Gen. Mark Miles. https://governmentciomedia.com/indopacom-cio-looks-data-centricity-assured-command-and-control

Part of tackling defense and national security challenges requires engaging academia, developing the workforce, and bringing in the next commercial technical capability or process. That's the aim of the Technology Advancement Center, a nonprofit innovating around some of the Pentagon's toughest cybersecurity and technology challenges. CEO Gregg Smith, a longstanding technology leader, discusses how the organization fits into some of the Defense Department's newest strategies such as those around artificial intelligence and zero trust. He also discusses his goals for TAC as it works with smaller organizations working at every angle of innovation to teach them how to do business with the government and bring new solutions into agencies like the U.S. Cyber Command, National Security Agency, DISA and more.

Every agency and every office is in a different place in their modernization journey. At the Office of Personnel Management, this path has been full of challenges that Deputy CIO Melvin Brown has worked to solve through a four pillar approach in people, process, technology and learning. Around its workforce challenges, Brown has reinvigorated an intern program to get more early-career technologists into the office and also deployed hybrid-work environment to widen the hiring net. Brown discusses the ways the agency is modernizing with its people, tech and leadership.