061: Laser Engraving for Permanent Jewelry Owners: xTool Explained

In this episode, we’re joined by Alex, who many of you may recognize from PJX last year, where he was running xTool demos! Alex spent nearly seven years at Sunstone, starting in production before moving into machine testing, application support, and eventually becoming the lead trainer for welding and machine use. His background gives him a rare behind-the-scenes perspective on what these machines can really handle.

We dive into Alex’s PJX experience and the power of seeing real-time results, where customer curiosity turns into true business confidence. Alex shares why the xTool software stands out as one of the most intuitive platforms he’s ever used, plus how the built-in community makes learning and troubleshooting easier than ever. We also break down how engraving actually works, including the difference between diamond-tip engraving and laser engraving, how lasers vaporize metal for high-resolution, photo-quality results, and how that compares to systems like Gravotech.

Of course, we talk about versatility. From metal, wood, acrylic, tumblers, business cards, cardboard cutouts, and more, the xTool opens the door to endless creative and revenue-generating possibilities. While the F1 has limitations, Alex explains why the F2 Ultra is absolutely worth the upgrade for those serious about engraving. He also shares practical tips and tricks, like setup ease, and how beginner-friendly the machines really are.

Alex wraps it all up with an encouraging reminder: you’re just at the beginning of becoming a professional. Give yourself grace, stay curious, and be patient as you grow into the process.

Sunstone Training: https://permanentjewelry.sunstonewelders.com/collections/permanent-jewelry-training

X Tool: https://permanentjewelry.sunstonewelders.com/search?q=x+tool