Episode 143
Gartner ThinkCast 143: Prove Your Customer Experience ROI
Gartner ThinkCast · Gartner ThinkCast
May 9, 201819m 8s
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Show Notes
Your business leaders hold customer experience in greater importance, and one question looms large over your CX initiatives: What is our return on investment? Gartner analyst Ed Thompson helps you deliver the right answers.