Enterprising Insights, Episode 26 - Epicor Insights and Salesforce Connections
Futurum Tech Webcast · The Futurum Group
May 30, 202431m 32s
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Show Notes
In this episode of Enterprising Insights, host Keith Kirkpatrick discusses two conferences he attended during the week, Epicor Insights and Salesforce Connections. Kirkpatrick talks about the key news from each event, new product announcements, and provides his take on each event. He then closes out the show with the Rant or Rave segment, focusing on a particular galling CX experience that saw a failure with applications, training, and the ability to show empathy.