“Investing in Frontline Leaders” with Monica Rothgery, Friend of the Frontline Leader, Speaker and Author of Lessons from the Drive-Thru
Future of HR · JP Elliott
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Show Notes
How can HR advocate and support their front-line leaders?
Why is it a smart investment to develop your front-line leaders and team members?
My guest on this episode is Monica Rothgery, Friend of the Frontline Leader, Speaker and Author of “Lessons from the Drive-Thru.”
During our conversation Monica and I discuss:
- Monica's unique career journey at Yum Brands, progressing from restaurant manager to training leader to Chief Operating Officer for KFC in Thailand and the U.S.
- Her mission to help elevate, support, and develop front-line leaders across the world
- The importance of organizations developing management training programs that emphasize leadership, decision-making, and team empowerment
- The critical role of face-to-face training and mentorship for frontline leaders
- How HR leaders can ensure frontline leaders' voices are heard, even when they are not in the room.
Connecting with Monica:
Connect with Monica Rothgery on LinkedIn
Learn more about Monica and her work elevating front-line leaders
Episode Sponsor:
Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leaders