$2-billion and counting. How the federal Phoenix pay system failed
The IBM-built Phoenix pay software was supposed to save millions of dollars a year by simplifying payroll for federal workers. Instead, it wreaked havoc on workers' T4s and pay stubs -- while the costs for taxpayers ballooned. Parliamentary reporter Hannah Thibedeau explains how we ended up here.
Front Burner · CBC
May 21, 201922m 1s
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Show Notes
The IBM-built Phoenix pay software was supposed to save millions of dollars a year by simplifying payroll for federal workers. Instead, it wreaked havoc on workers' T4s and pay stubs -- while the costs for taxpayers ballooned. Parliamentary reporter Hannah Thibedeau explains how we ended up here.