Last mile delivery in an omnichannel global market - Global Supply Chain Week
Nicholas Cogan and Matt Waller, dean of the Sam M. Walton College of Business at the University of Arkansas, discuss last-mile delivery and omnichannel retailing from a global perspective. They examine how customer relationships vary across global markets and how important customer relationships are, regardless of the market. They also explore the importance of carrier reliability and sustainability.
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Show Notes
Nicholas Cogan and Matt Waller, dean of the Sam M. Walton College of Business at the University of Arkansas, discuss last-mile delivery and omnichannel retailing from a global perspective. They examine how customer relationships vary across global markets and how important customer relationships are, regardless of the market. They also explore the importance of carrier reliability and sustainability.
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