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Human-Driven Customer Service Still Matters
Episode 719

Human-Driven Customer Service Still Matters

Grace Sharkey chats with West Central Motor Freight managing partner Gregory Grimes to discuss the strategies behind servicing the automotive market. Grimes explains how one of the oldest freight brokerages in the United States leverages technology and its human capital to tackle shipping difficulties.

FreightWaves LIVE: An Events Podcast

February 27, 202315m 46sExplicit

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Show Notes

Grace Sharkey chats with West Central Motor Freight managing partner Gregory Grimes to discuss the strategies behind servicing the automotive market. Grimes explains how one of the oldest freight brokerages in the United States leverages technology and its human capital to tackle shipping difficulties. 

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