
Episode 353
353. How to Optimize Your Apology
You said, “I’m sorry,” but somehow you haven’t been forgiven. Why? Because you’re doing it wrong! A report from the front lines of apology science.
October 11, 201849m 16s
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Show Notes
You said, “I’m sorry,” but somehow you haven’t been forgiven. Why? Because you’re doing it wrong! A report from the front lines of apology science.
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Topics
apologiesstephen j. dubnerfreakonomics radiodubner productionsstitcheruber