Patty the Polite: Burger King’s New AI Headset Coach
"Patty," the OpenAI-powered voice assistant living in Burger King headsets to monitor worker friendliness and efficiency.
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Show Notes
Burger King is piloting "Patty," an OpenAI-powered chatbot that lives inside employee headsets. Far from just an order assistant, Patty is designed to coach workers on using pleasantries like "please" and "thank you," while reporting the frequency of these interactions back to management. Eben Brown breaks down the tech behind the BK Assistant platform.
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