62: How to Respond to Negative Online Reviews
If you've been in business long enough, you've probably had a negative online review (or several). Whether the review was fair or not, you NEED to respond. Not so much to the person who wrote the review, but for the potential clients who are reading your
For Real: Life, Leadership, & Unlearning
Audio is streamed directly from the publisher (p.podderapp.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
If you've been in business long enough, you've probably had a negative online review (or several). Whether the review was fair or not, you NEED to respond. Not so much to the person who wrote the review, but for the potential clients who are reading your reviews. So how do you do it? We give some tips on today's show!
Weddings for Real on Social Media: Instagram: @weddingsforreal Facebook: @weddingsforreal twitter: @weddingsforrealMusic for this episode by https://www.bensound.com.
The host of the show is Megan Gillikin, owner and lead consultant at A Southern Soiree Wedding and Event Planning. She's also available for wedding and hospitality business consulting and can be reached at [email protected].
Weddings for Real is edited and produced by Jason Gillikin for Earfluence.