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Why we can't proceduralize everything

Why we can't proceduralize everything

Fluke Reliability Radio

October 6, 202154m 17s

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Show Notes

Unwanted errors & surprises are serious threats to reliability in any high-hazard industry. To address them, many leaders apply a mechanistic approach. They install controls, write procedures, and enforce compliance. But these mechanistic strategies often backfire in adaptive, human-based systems.