Ep. 274 - Manage Employees' Expectations [Business 300]

When dealing with employees, many business owners are tempted to promise everything, but deliver almost nothing. This is not out of malice, but out of insecurity. They're scared of disappointing people, so they tell them what they want to hear. But if the promises aren't real, the created expectations collapse. And then you've lost something harder to rebuild than a good employee - your credibility.